[Xerte] Re: Issues with Xerte Toolkits 1.5

Paul Swanson Paul.Swanson at harlandfs.com
Thu Jan 19 15:21:27 GMT 2012 

I get that too, but our company has software (WebSense) that blocks
access to YouTube, Twitter, FaceBook and other social media sites (plus
naughty sites). Could you have something like that in place? Are you
able to go to YouTube's website and view videos from there?
 
Paul
 
From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: Thursday, January 19, 2012 2:28 AM
To: Xerte discussion list
Subject: [Xerte] Re: Issues with Xerte Toolkits 1.5
 
On every video?
 
From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Prior
Sent: 19 January 2012 10:25
To: Xerte discussion list
Subject: [Xerte] Re: Issues with Xerte Toolkits 1.5
 
Hi Julian, here is the reply from our developer James:


Well - thing is, I could go on the forum and say "we have some problems
with our xerte install" but then I'd have to refer back to you to know
what they are! I think it is best you try to describe the problem you
are having and I will implement any suggested solution until I get the
OK to devote time to learning how it works and what it does.
 
With that in mind, here is the main problem we are having:

On the embed YouTube video page in XOT when it plays back we get a blank
white rectangle with a "player loading" message. I have attached a
screenshot to show this.

cheers

Julian





 
Julian Tenney <mailto:Julian.Tenney at nottingham.ac.uk> 
16 January 2012 16:25
I highly recommend the developer subscribes, asks the questions he has,
get the answers he needs, and then un-subscribes. There be dragons in
Chinese whispers.
 
From: xerte-bounces at lists.nottingham.ac.uk [
mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Prior
Sent: 16 January 2012 16:24
To: xerte at lists.nottingham.ac.uk
Subject: [Xerte] Issues with Xerte Toolkits 1.5
 
Hi all,

We are currently running version 1.5 of XOT at the University of Bath as
a pilot project. We are encountering a problem with YouTube videos not
playing properly and have replaced the existing .rlms which Ron M posted
last week. However we are still having the same problems and Julian T
suggested that it might be a more serious issue with our installation.
We attempted an upgrade to v1.7 a little while back but apparently it
failed and we had to roll back to 1.5.

Our developer who looks after our installation is unable to follow this
list due to time constraints so he has asked me to seek advice from the
community. We would like to have 1.7 running and we are wondering
whether a clean install is the way to go. If we do a clean install, what
are the implications for the Xerte resources that we have already
created, some of which are publicly shared as OER?

If we attempt another upgrade could somebody talk us through the steps
that we need to take including file paths etc?

many thanks

Julian
-- 
Julian Prior
e-Learning Development Officer
Division for Lifelong Learning
University of Bath
Claverton Down
Bath
BA2 7AY

Tel: 01225-383864
Email: j.prior2 at bath.ac.uk
Twitter: @jpodcaster
Web: www.bath.ac.uk/lifelong-learning

 
This message and any attachment are intended solely for the addressee
and may contain confidential information. If you have received this
message in error, please send it back to me, and immediately delete it.
Please do not use, copy or disclose the information contained in this
message or in any attachment. Any views or opinions expressed by the
author of this email do not necessarily reflect the views of the
University of Nottingham. 
This message has been checked for viruses but the contents of an
attachment may still contain software viruses which could damage your
computer system: you are advised to perform your own checks. Email
communications with the University of Nottingham may be monitored as
permitted by UK legislation. 
_______________________________________________
Xerte mailing list
Xerte at lists.nottingham.ac.uk
http://lists.nottingham.ac.uk/mailman/listinfo/xerte

This message and any attachment are intended solely for the addressee
and may contain confidential information. If you have received this
message in error, please send it back to me, and immediately delete it.
Please do not use, copy or disclose the information contained in this
message or in any attachment. Any views or opinions expressed by the
author of this email do not necessarily reflect the views of the
University of Nottingham.

This message has been checked for viruses but the contents of an
attachment
may still contain software viruses which could damage your computer
system:
you are advised to perform your own checks. Email communications with
the
University of Nottingham may be monitored as permitted by UK
legislation.
 
Julian Prior <mailto:j.prior2 at bath.ac.uk> 
16 January 2012 16:23
Hi all,

We are currently running version 1.5 of XOT at the University of Bath as
a pilot project. We are encountering a problem with YouTube videos not
playing properly and have replaced the existing .rlms which Ron M posted
last week. However we are still having the same problems and Julian T
suggested that it might be a more serious issue with our installation.
We attempted an upgrade to v1.7 a little while back but apparently it
failed and we had to roll back to 1.5.

Our developer who looks after our installation is unable to follow this
list due to time constraints so he has asked me to seek advice from the
community. We would like to have 1.7 running and we are wondering
whether a clean install is the way to go. If we do a clean install, what
are the implications for the Xerte resources that we have already
created, some of which are publicly shared as OER?

If we attempt another upgrade could somebody talk us through the steps
that we need to take including file paths etc?

many thanks

Julian
This message and any attachment are intended solely for the addressee
and may contain confidential information. If you have received this
message in error, please send it back to me, and immediately delete it.
Please do not use, copy or disclose the information contained in this
message or in any attachment. Any views or opinions expressed by the
author of this email do not necessarily reflect the views of the
University of Nottingham. 
This message has been checked for viruses but the contents of an
attachment may still contain software viruses which could damage your
computer system: you are advised to perform your own checks. Email
communications with the University of Nottingham may be monitored as
permitted by UK legislation. 
_______________________________________________
Xerte mailing list
Xerte at lists.nottingham.ac.uk
http://lists.nottingham.ac.uk/mailman/listinfo/xerte

This message and any attachment are intended solely for the addressee
and may contain confidential information. If you have received this
message in error, please send it back to me, and immediately delete it.
Please do not use, copy or disclose the information contained in this
message or in any attachment. Any views or opinions expressed by the
author of this email do not necessarily reflect the views of the
University of Nottingham.

This message has been checked for viruses but the contents of an
attachment
may still contain software viruses which could damage your computer
system:
you are advised to perform your own checks. Email communications with
the
University of Nottingham may be monitored as permitted by UK
legislation.
 
-- 
Julian Prior
e-Learning Development Officer
Division for Lifelong Learning
University of Bath
Claverton Down
Bath
BA2 7AY

Tel: 01225-383864
Email: j.prior2 at bath.ac.uk
Twitter: @jpodcaster
Web: www.bath.ac.uk/lifelong-learning

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.nottingham.ac.uk/pipermail/xerte/attachments/20120119/daca9ab2/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 770 bytes
Desc: image001.jpg
URL: <http://lists.nottingham.ac.uk/pipermail/xerte/attachments/20120119/daca9ab2/attachment-0002.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.jpg
Type: image/jpeg
Size: 1186 bytes
Desc: image002.jpg
URL: <http://lists.nottingham.ac.uk/pipermail/xerte/attachments/20120119/daca9ab2/attachment-0003.jpg>

More information about the Xerte mailing list