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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple style='tab-interval:.5in'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'>I get that too, but our company has software (<span class=SpellE>WebSense</span>) that blocks access to YouTube, Twitter, <span class=SpellE>FaceBook</span> and other social media sites (plus naughty sites). Could you have something like that in place? Are you able to go to YouTube’s website and view videos from there?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'>Paul<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman";color:windowtext'> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Julian Tenney<br><b>Sent:</b> Thursday, January 19, 2012 2:28 AM<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-ansi-language:EN-GB'>On every video?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-ansi-language:EN-GB'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 19 January 2012 10:25<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: Issues with Xerte Toolkits 1.5<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:.5in'><span lang=EN-GB style='mso-ansi-language:EN-GB'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in'><span lang=EN-GB style='mso-ansi-language:EN-GB'>Hi Julian, here is the reply from our developer James:<br style='mso-special-character:line-break'><![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'><![endif]><o:p></o:p></span></p><pre style='margin-left:.5in'><span lang=EN-GB style='mso-ansi-language:EN-GB'>Well - thing is, I could go on the forum and say "we have some problems<o:p></o:p></span></pre><pre style='margin-left:.5in'><span lang=EN-GB style='mso-ansi-language:EN-GB'>with our xerte install" but then I'd have to refer back to you to know<o:p></o:p></span></pre><pre style='margin-left:.5in'><span lang=EN-GB style='mso-ansi-language:EN-GB'>what they are! I think it is best you try to describe the problem you<o:p></o:p></span></pre><pre style='margin-left:.5in'><span lang=EN-GB style='mso-ansi-language:EN-GB'>are having and I will implement any suggested solution until I get the<o:p></o:p></span></pre><pre style='margin-left:.5in'><span lang=EN-GB style='mso-ansi-language:EN-GB'>OK to devote time to learning how it works and what it does.<o:p></o:p></span></pre><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in'><span lang=EN-GB style='mso-ansi-language:EN-GB'> <br>With that in mind, here is the main problem we are having:<br><br>On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.<br><br>cheers<br><br>Julian<br><br><br><br style='mso-special-character:line-break'><![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'><![endif]><o:p></o:p></span></p><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0in 0in 0in;display:table'><div><p class=MsoNormal style='margin-left:.5in;vertical-align:middle'><span lang=EN-GB style='mso-ansi-language:EN-GB'><img width=25 height=25 id="_x0000_i1025" src="cid:image001.jpg@01CCD67A.F545D390" name=compose-unknown-contact.jpg><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:.5in;vertical-align:middle'><span lang=EN-GB style='mso-ansi-language:EN-GB'><a href="mailto:Julian.Tenney@nottingham.ac.uk"><b>Julian Tenney</b></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:.5in;vertical-align:middle'><span lang=EN-GB style='color:#9FA2A5;mso-ansi-language:EN-GB'>16 January 2012 16:25</span><span lang=EN-GB style='mso-ansi-language:EN-GB'><o:p></o:p></span></p></div></div></div><div style='margin-left:.25in;margin-right:.25in'><p class=MsoNormal style='margin-left:.5in'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-ansi-language:EN-GB'>I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.</span><span lang=EN-GB style='mso-ansi-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-ansi-language:EN-GB'> </span><span lang=EN-GB style='mso-ansi-language:EN-GB'><o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin-left:1.0in'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Julian Prior<br><b>Sent:</b> 16 January 2012 16:24<br><b>To:</b> <a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a><br><b>Subject:</b> [Xerte] Issues with Xerte Toolkits 1.5</span><span lang=EN-GB style='mso-ansi-language:EN-GB'><o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:1.0in'><span lang=EN-GB style='mso-ansi-language:EN-GB'> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:1.0in'><span lang=EN-GB style='mso-ansi-language:EN-GB'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian<o:p></o:p></span></p><div><p class=MsoNormal style='margin-left:1.0in'><span lang=EN-GB style='mso-ansi-language:EN-GB'>-- <br></span><b><span lang=EN-GB style='font-size:13.5pt;mso-ansi-language:EN-GB'>Julian Prior</span></b><span lang=EN-GB style='mso-ansi-language:EN-GB'><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></span></p></div><p class=MsoNormal style='margin-left:.5in'><span lang=EN-GB style='color:#888888;mso-ansi-language:EN-GB'><o:p> </o:p></span></p><p style='margin-left:.5in'><span lang=EN-GB style='color:#888888;mso-ansi-language:EN-GB'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. <o:p></o:p></span></p><p style='margin-left:.5in'><span lang=EN-GB style='color:#888888;mso-ansi-language:EN-GB'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in'><span lang=EN-GB style='color:#888888;mso-ansi-language:EN-GB'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></span></p></div></div><div style='margin-left:18.75pt;margin-top:22.5pt;margin-right:18.75pt;margin-bottom:7.5pt'><div style='border:none;border-top:solid #EDEEF0 1.0pt;padding:4.0pt 0in 0in 0in;display:table'><div><p class=MsoNormal style='margin-left:.5in;vertical-align:middle'><span lang=EN-GB style='mso-ansi-language:EN-GB'><img border=0 width=25 height=25 id="_x0000_i1026" src="cid:image002.jpg@01CCD67A.F545D390" name=postbox-contact.jpg><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:.5in;vertical-align:middle'><span lang=EN-GB style='mso-ansi-language:EN-GB'><a href="mailto:j.prior2@bath.ac.uk"><b>Julian Prior</b></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:.5in;vertical-align:middle'><span lang=EN-GB style='color:#9FA2A5;mso-ansi-language:EN-GB'>16 January 2012 16:23</span><span lang=EN-GB style='mso-ansi-language:EN-GB'><o:p></o:p></span></p></div></div></div><div style='margin-left:.25in;margin-right:.25in'><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in'><span lang=EN-GB style='color:#888888;mso-ansi-language:EN-GB'>Hi all,<br><br>We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.<br><br>Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?<br><br>If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?<br><br>many thanks<br><br>Julian<o:p></o:p></span></p><p style='margin-left:.5in'><span lang=EN-GB style='color:#888888;mso-ansi-language:EN-GB'>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. <o:p></o:p></span></p><p style='margin-left:.5in'><span lang=EN-GB style='color:#888888;mso-ansi-language:EN-GB'>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation. <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in'><span lang=EN-GB style='color:#888888;mso-ansi-language:EN-GB'>_______________________________________________<br>Xerte mailing list<br><a href="mailto:Xerte@lists.nottingham.ac.uk">Xerte@lists.nottingham.ac.uk</a><br><a href="http://lists.nottingham.ac.uk/mailman/listinfo/xerte">http://lists.nottingham.ac.uk/mailman/listinfo/xerte</a><br><br>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<br><br>This message has been checked for viruses but the contents of an attachment<br>may still contain software viruses which could damage your computer system:<br>you are advised to perform your own checks. Email communications with the<br>University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:.5in'><span lang=EN-GB style='mso-ansi-language:EN-GB'><o:p> </o:p></span></p><div><p class=MsoNormal style='margin-left:.5in'><span lang=EN-GB style='mso-ansi-language:EN-GB'>-- <br></span><b><span lang=EN-GB style='font-size:13.5pt;mso-ansi-language:EN-GB'>Julian Prior</span></b><span lang=EN-GB style='mso-ansi-language:EN-GB'><br>e-Learning Development Officer<br>Division for Lifelong Learning<br>University of Bath<br>Claverton Down<br>Bath<br>BA2 7AY<br><br>Tel: 01225-383864<br>Email: <a href="mailto:j.prior2@bath.ac.uk">j.prior2@bath.ac.uk</a><br>Twitter: @jpodcaster<br>Web: <a href="http://www.bath.ac.uk/lifelong-learning">www.bath.ac.uk/lifelong-learning<br></a><o:p></o:p></span></p></div></div></body></html>