[Xerte] Re: Issues with Xerte Toolkits 1.5

Thu Jan 19 16:25:01 GMT 2012

Hi Paul,

We don't have any restrictions AFAIK and the YouTube page worked fine for a while. Think it may be something corrupted in our installation. A shame because we were just starting to get real interest in using Xerte at Bath but this issue is starting to turn people off.

Thanks for the suggestion,

Julian

Sent from JP's iPad

On 19 Jan 2012, at 15:21, Paul Swanson <Paul.Swanson at harlandfs.com> wrote:

> I get that too, but our company has software (WebSense) that blocks access to YouTube, Twitter, FaceBook and other social media sites (plus naughty sites). Could you have something like that in place? Are you able to go to YouTube’s website and view videos from there?
>  
> Paul
>  
> From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
> Sent: Thursday, January 19, 2012 2:28 AM
> To: Xerte discussion list
> Subject: [Xerte] Re: Issues with Xerte Toolkits 1.5
>  
> On every video?
>  
> From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Prior
> Sent: 19 January 2012 10:25
> To: Xerte discussion list
> Subject: [Xerte] Re: Issues with Xerte Toolkits 1.5
>  
> Hi Julian, here is the reply from our developer James:
> 
> 
> Well - thing is, I could go on the forum and say "we have some problems
> with our xerte install" but then I'd have to refer back to you to know
> what they are! I think it is best you try to describe the problem you
> are having and I will implement any suggested solution until I get the
> OK to devote time to learning how it works and what it does.
>  
> With that in mind, here is the main problem we are having:
> 
> On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.
> 
> cheers
> 
> Julian
> 
> 
> 
> 
> 
> <image001.jpg>
> Julian Tenney
> 16 January 2012 16:25
> I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.
>  
> From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Prior
> Sent: 16 January 2012 16:24
> To: xerte at lists.nottingham.ac.uk
> Subject: [Xerte] Issues with Xerte Toolkits 1.5
>  
> Hi all,
> 
> We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.
> 
> Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?
> 
> If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?
> 
> many thanks
> 
> Julian
> -- 
> Julian Prior
> e-Learning Development Officer
> Division for Lifelong Learning
> University of Bath
> Claverton Down
> Bath
> BA2 7AY
> 
> Tel: 01225-383864
> Email: j.prior2 at bath.ac.uk
> Twitter: @jpodcaster
> Web: www.bath.ac.uk/lifelong-learning
>  
> This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.
> 
> This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
> 
> _______________________________________________
> Xerte mailing list
> Xerte at lists.nottingham.ac.uk
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte
> 
> This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.
> 
> This message has been checked for viruses but the contents of an attachment
> may still contain software viruses which could damage your computer system:
> you are advised to perform your own checks. Email communications with the
> University of Nottingham may be monitored as permitted by UK legislation.
> 
> <image002.jpg>
> Julian Prior
> 16 January 2012 16:23
> Hi all,
> 
> We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.
> 
> Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?
> 
> If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?
> 
> many thanks
> 
> Julian
> 
> This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.
> 
> This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
> 
> _______________________________________________
> Xerte mailing list
> Xerte at lists.nottingham.ac.uk
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte
> 
> This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.
> 
> This message has been checked for viruses but the contents of an attachment
> may still contain software viruses which could damage your computer system:
> you are advised to perform your own checks. Email communications with the
> University of Nottingham may be monitored as permitted by UK legislation.
> 
>  
> -- 
> Julian Prior
> e-Learning Development Officer
> Division for Lifelong Learning
> University of Bath
> Claverton Down
> Bath
> BA2 7AY
> 
> Tel: 01225-383864
> Email: j.prior2 at bath.ac.uk
> Twitter: @jpodcaster
> Web: www.bath.ac.uk/lifelong-learning
> _______________________________________________
> Xerte mailing list
> Xerte at lists.nottingham.ac.uk
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte
> 
> This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it.   Please do not use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.
> 
> This message has been checked for viruses but the contents of an attachment
> may still contain software viruses which could damage your computer system:
> you are advised to perform your own checks. Email communications with the
> University of Nottingham may be monitored as permitted by UK legislation.
> 
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