[Xerte] RE: Institutional Browser issues

Fri Oct 16 11:49:31 BST 2009

1)      I can create a new project (although it doesn't appear in the
Projects Window until I refresh). 

That's the session not being set properly.

try this echo "<pre>"; print_r($_SESSION); echo "</pre>";  somewhere in
index.php

looks like the session isn't setting properly.

2)      Once it's created and I try to 'edit' the flash pop-up won't let
me do anything. None of the insert etc buttons are clickable.

Probably for the same reason - but that usually means one of the paths
isn't working correctly as the Xerte interface needs the xwd and rlt to
configure itself, and its likely its not getting either.

Try dumping out the session and seeing what you get.

Failing that, install fiddler, and see what turns red.

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Adam Read
Sent: 16 October 2009 11:19
To: 'Xerte discussion list'
Subject: [Xerte] RE: Institutional Browser issues

I've got XOT up and running using 'switch.txt' as the index page. This
works and lets me login. Once I'm in things unfortunately don't seem to
be working.

I can create a new project (although it doesn't appear in the Projects
Window until I refresh). Once it's created and I try to 'edit' the flash
pop-up won't let me do anything. None of the insert etc buttons are
clickable.

I've tried using IE8 (and in compatibility mode) and Firefox 3.5. Server
is running IIS6 with PHP 5 and MySQL.

Any ideas what this issue could be? I suspect it's trying to write to
various folders on the server but failing? There are no logs in the
folder.

Thanks

Adam

___________________________________

 Adam Read

 Learning Technologist

 University College Plymouth St Mark & St John

 aread at marjon.ac.uk 

 tel: 01752 636700 ext: 5673

 Room 566, Kirby Cudmore Building

 twitter.com/adamread <http://www.twitter.com/adamread>  

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of MARTIN PAUL
Sent: 16 October 2009 10:49
To: Xerte discussion list
Subject: [Xerte] RE: Institutional Browser issues

which ie ..

<ez-mail#0.8>

________________________________

From: xerte-bounces at lists.nottingham.ac.uk
[xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Neil Witt
[N.Witt at plymouth.ac.uk]
Sent: 16 October 2009 09:56
To: xerte at lists.nottingham.ac.uk
Subject: [Xerte] Institutional Browser issues

Just having fun diagnosing an issue that's raised its head now that more
users are using Xerte as part of a wider pilot

The issue is with the Edit and Properties windows

I use IE and have no problem with accessing this functionality from the
Uni or anywhere else

Firefox and Safari work fine from outside the University, but most of
the time when accessing from within the Uni using these browsers the
Edit window is blank and Properties window comes up with "Sorry you do
not have rights to this template". The annoying thing is that sometimes
it works fine from the Uni.

As this is a pilot we are using  an index page based on switch.txt

The easiest solution is just to tell everyone to use IE, but it would be
nice not to.

So...anyone else had similar issues?

Thanks

Neil

________________________________________
Dr Neil Witt BSc (Hons) PhD FRIN FHEA
Head of Technology Enhanced Learning

Teaching and Learning Directorate

University of Plymouth

Tel +44 (0)1752 587908
Email neil.witt at plymouth.ac.uk <mailto:neil.witt at plymouth.ac.uk>  

________________________________________

________________________________

The information contained in this message is sent in the strictest
confidence for the addressee only. It is intended only for the use of
the addressee. If you have received this e-mail in error, the contents
should not be disclosed nor should copies be taken and you are requested
to delete this message and to advise the sender of the error in
transmission. It is the responsibility of the addressee to scan this
e-mail and any attachments for computer viruses or other defects. The
college does not accept liability for any loss or damage of any nature,
however caused, which may result directly or indirectly from this e-mail
or any file attached.
Aberdeen College is recognised by the Inland Revenue as a charity -
number SCO21174

________________________________

University College Plymouth St Mark & St John
Derriford Road   Plymouth  PL6 8BH

Phone 01752 636700   Web  marjon.ac.uk

Principal: Professor Margaret Noble 

A Church of England College Founded in 1840

University College Plymouth St Mark & St John is a registered charity
the trustee of which is a company limited by guarantee registered in
England No. 986239

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.nottingham.ac.uk/pipermail/xerte/attachments/20091016/bb0def96/attachment.html