[Xerte] RE: Institutional Browser issues

[Adam Read]

I've got XOT up and running using 'switch.txt' as the index page. This works and lets me login. Once I'm in things unfortunately don't seem to be working.

I can create a new project (although it doesn't appear in the Projects Window until I refresh). Once it's created and I try to 'edit' the flash pop-up won't let me do anything. None of the insert etc buttons are clickable.

I've tried using IE8 (and in compatibility mode) and Firefox 3.5. Server is running IIS6 with PHP 5 and MySQL.

Any ideas what this issue could be? I suspect it's trying to write to various folders on the server but failing? There are no logs in the folder.

Thanks

Adam
___________________________________
 Adam Read
 Learning Technologist
 University College Plymouth St Mark & St John

 aread at marjon.ac.uk<mailto:aread at marjon.ac.uk>
 tel: 01752 636700 ext: 5673
 Room 566, Kirby Cudmore Building
 twitter.com/adamread<http://www.twitter.com/adamread>

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of MARTIN PAUL
Sent: 16 October 2009 10:49
To: Xerte discussion list
Subject: [Xerte] RE: Institutional Browser issues

which ie ..


<ez-mail#0.8>
________________________________
From: xerte-bounces at lists.nottingham.ac.uk [xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Neil Witt [N.Witt at plymouth.ac.uk]
Sent: 16 October 2009 09:56
To: xerte at lists.nottingham.ac.uk
Subject: [Xerte] Institutional Browser issues
Just having fun diagnosing an issue that's raised its head now that more users are using Xerte as part of a wider pilot

The issue is with the Edit and Properties windows

I use IE and have no problem with accessing this functionality from the Uni or anywhere else
Firefox and Safari work fine from outside the University, but most of the time when accessing from within the Uni using these browsers the Edit window is blank and Properties window comes up with "Sorry you do not have rights to this template". The annoying thing is that sometimes it works fine from the Uni.

As this is a pilot we are using  an index page based on switch.txt

The easiest solution is just to tell everyone to use IE, but it would be nice not to.

So...anyone else had similar issues?

Thanks

Neil






________________________________________
Dr Neil Witt BSc (Hons) PhD FRIN FHEA
Head of Technology Enhanced Learning
Teaching and Learning Directorate
University of Plymouth
Tel +44 (0)1752 587908
Email neil.witt at plymouth.ac.uk<mailto:neil.witt at plymouth.ac.uk>

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