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<div class=Section1>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=EN-US style='color:#1F497D'><span style='mso-list:Ignore'>1)<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span
lang=EN-US style='color:#1F497D'>I can create a new project (although it
doesn’t appear in the Projects Window until I refresh). <o:p></o:p></span></p>
<p class=MsoListParagraph><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'>That’s the session not being set properly.<o:p></o:p></span></p>
<p class=MsoListParagraph><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph><span lang=EN-US style='color:#1F497D'>try this echo “<pre>”;
print_r($_SESSION); echo “</pre>”; somewhere in
index.php<o:p></o:p></span></p>
<p class=MsoListParagraph><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph><span lang=EN-US style='color:#1F497D'>looks like the
session isn’t setting properly.<o:p></o:p></span></p>
<p class=MsoListParagraph><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=EN-US style='color:#1F497D'><span style='mso-list:Ignore'>2)<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span
lang=EN-US style='color:#1F497D'>Once it’s created and I try to
‘edit’ the flash pop-up won’t let me do anything. None of the
insert etc buttons are clickable.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'>Probably for the same reason – but that usually
means one of the paths isn’t working correctly as the Xerte interface
needs the xwd and rlt to configure itself, and its likely its not getting
either.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'>Try dumping out the session and seeing what you get.<o:p></o:p></span></p>
<p class=MsoListParagraph><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'><o:p> </o:p></span></p>
<p class=MsoListParagraph><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'>Failing that, install fiddler, and see what turns red.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal style='margin-left:36.0pt'><b><span lang=EN-US
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
xerte-bounces@lists.nottingham.ac.uk
[mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Adam Read<br>
<b>Sent:</b> 16 October 2009 11:19<br>
<b>To:</b> 'Xerte discussion list'<br>
<b>Subject:</b> [Xerte] RE: Institutional Browser issues<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'>I’ve got XOT up and running using
‘switch.txt’ as the index page. This works and lets me login. Once
I’m in things unfortunately don’t seem to be working.<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'>I can create a new project (although it doesn’t
appear in the Projects Window until I refresh). Once it’s created and I
try to ‘edit’ the flash pop-up won’t let me do anything. None
of the insert etc buttons are clickable.<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'>I’ve tried using IE8 (and in compatibility mode)
and Firefox 3.5. Server is running IIS6 with PHP 5 and MySQL.<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'>Any ideas what this issue could be? I suspect it’s
trying to write to various folders on the server but failing? There are no logs
in the folder.<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'>Thanks<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'>Adam<o:p></o:p></span></p>
<div>
<p class=MsoNormal style='margin-left:36.0pt'><span style='color:#1F497D'>___________________________________<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><b><span style='color:#1F497D'> Adam
Read<o:p></o:p></span></b></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='color:#1F497D'> Learning
Technologist<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='color:#1F497D'> University
College Plymouth St Mark & St John<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:9.0pt;
color:#1F497D'> <a href="mailto:aread@marjon.ac.uk">aread@marjon.ac.uk</a>
<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:9.0pt;
color:#1F497D'> tel: 01752 636700 ext: 5673<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:9.0pt;
color:#1F497D'> Room 566, Kirby Cudmore Building<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:9.0pt;
color:#1F497D'> <a href="http://www.twitter.com/adamread">twitter.com/adamread</a>
<o:p></o:p></span></p>
</div>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US
style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal style='margin-left:36.0pt'><b><span lang=EN-US
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
xerte-bounces@lists.nottingham.ac.uk
[mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>MARTIN PAUL<br>
<b>Sent:</b> 16 October 2009 10:49<br>
<b>To:</b> Xerte discussion list<br>
<b>Subject:</b> [Xerte] RE: Institutional Browser issues<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='margin-left:36.0pt'><span lang=EN-US><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:black'>which ie ..</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'><ez-mail#0.8></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
</div>
<div id=divRpF689468>
<div class=MsoNormal align=center style='margin-left:36.0pt;text-align:center'><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:
12.0pt;margin-left:36.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> xerte-bounces@lists.nottingham.ac.uk
[xerte-bounces@lists.nottingham.ac.uk] On Behalf Of Neil Witt
[N.Witt@plymouth.ac.uk]<br>
<b>Sent:</b> 16 October 2009 09:56<br>
<b>To:</b> xerte@lists.nottingham.ac.uk<br>
<b>Subject:</b> [Xerte] Institutional Browser issues</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'>Just having fun diagnosing an
issue that’s raised its head now that more users are using Xerte as part
of a wider pilot</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'>The issue is with the Edit and
Properties windows</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'>I use IE and have no problem with
accessing this functionality from the Uni or anywhere else</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'>Firefox and Safari work fine from
outside the University, but most of the time when accessing from within the Uni
using these browsers the Edit window is blank and Properties window comes up
with “</span><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>Sorry
you do not have rights to this template”. The annoying thing is that
sometimes it works fine from the Uni.</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>As this is a pilot we are using an
index page based on switch.txt</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>The easiest solution is just to tell everyone
to use IE, but it would be nice not to.</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>So...anyone else had similar issues?</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>
</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>Thanks</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>Neil</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'>________________________________________<br>
<b>Dr Neil Witt BSc (Hons) PhD FRIN FHEA<br>
Head of Technology Enhanced Learning</b></span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:navy'>Teaching and Learning
Directorate</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:
12.0pt;margin-left:36.0pt'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:navy'>University of Plymouth</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:navy'>Tel +44 (0)1752 587908<br>
Email </span><span style='color:black'><a href="mailto:neil.witt@plymouth.ac.uk"><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif"'>neil.witt@plymouth.ac.uk</span></a></span><u><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:blue'> </span></u><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:10.0pt;
color:navy'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>________________________________________</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'> <o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
<div class=MsoNormal align=center style='margin-left:36.0pt;text-align:center'><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:7.5pt;
font-family:"Arial","sans-serif";color:gray'>The information contained in this
message is sent in the strictest confidence for the addressee only. It is intended
only for the use of the addressee. If you have received this e-mail in error,
the contents should not be disclosed nor should copies be taken and you are
requested to delete this message and to advise the sender of the error in
transmission. It is the responsibility of the addressee to scan this e-mail and
any attachments for computer viruses or other defects. The college does not
accept liability for any loss or damage of any nature, however caused, which
may result directly or indirectly from this e-mail or any file attached.<br>
Aberdeen College is recognised by the Inland Revenue as a charity - number
SCO21174</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<pre style='margin-left:36.0pt;text-align:center'><span lang=EN-US><o:p> </o:p></span></pre><pre
style='margin-left:36.0pt;text-align:center'><span lang=EN-US>
<hr size=2 width="100%" align=center>
</span></pre><pre style='margin-left:36.0pt;text-align:center'><span
lang=EN-US><o:p> </o:p></span></pre><pre style='margin-left:36.0pt;
text-align:center'><span lang=EN-US>University College Plymouth St Mark & St John<o:p></o:p></span></pre><pre
style='margin-left:36.0pt;text-align:center'><span lang=EN-US>Derriford Road Plymouth PL6 8BH<o:p></o:p></span></pre>
<p align=center style='margin-left:36.0pt;text-align:center'><span lang=EN-US>Phone
01752 636700 Web marjon.ac.uk<o:p></o:p></span></p>
<p align=center style='margin-left:36.0pt;text-align:center'><span lang=EN-US><br>
Principal: Professor Margaret Noble <o:p></o:p></span></p>
<p align=center style='margin-left:36.0pt;text-align:center'><span lang=EN-US><o:p> </o:p></span></p>
<p align=center style='margin-left:36.0pt;text-align:center'><i><span
lang=EN-US><o:p> </o:p></span></i></p>
<p align=center style='margin-left:36.0pt;text-align:center'><i><span
lang=EN-US>A Church of England College Founded in 1840<o:p></o:p></span></i></p>
<p align=center style='margin-left:36.0pt;text-align:center'><i><span
lang=EN-US><o:p> </o:p></span></i></p>
<p align=center style='margin-left:36.0pt;text-align:center'><i><span
lang=EN-US>University College Plymouth St Mark & St John is a registered
charity the trustee of which is a company limited by guarantee registered in
England No. 986239<o:p></o:p></span></i></p>
<p align=center style='margin-left:36.0pt;text-align:center'><span lang=EN-US><o:p> </o:p></span></p>
<pre style='margin-left:36.0pt'><span lang=EN-US><o:p> </o:p></span></pre><pre
style='margin-left:36.0pt'><span lang=EN-US><o:p> </o:p></span></pre></div>
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