[Xerte-dev] Re: Importing into XoT 1.8

[Julian Tenney]

When you installed it, did you not test it?

From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Thomas Rochford
Sent: 24 July 2012 22:22
To: xerte-dev at lists.nottingham.ac.uk
Subject: [Xerte-dev] Importing into XoT 1.8

Good Evening Ladies and Gentlemen,

Following the installation of XERTE 1.8 last Friday, the Provider has reported an error which prevents any object being previewed or played.

The error message that appears on the screen is:

"ERROR: The file modules/xerte/parent_templates/Nottingham/Nottingham.rlt failed to load."

However the template path appears to have been set correctly and the Nottingham.rlt file is there and appears to be uncorrupted. An echo statement in config.php shows the Template File root as

D:/hshome/c98804/suffolklearningconsortium.org/xerte/modules/

Where 'xerte' is the name of the 'toolkits' directory

There is also a problem importing objects which may be related to this. The import never completes and there are no error messages to indicate why. I have set "$development = true;"  and "ini_set('error_reporting', 1);" in config .php but I am not seeing anything in the error_logs directory other than the readme.txt file and an empty file called 'blank_document_for_zip.txt"

The server is a Windows Server and is therefore using IIS. It may be an obscure permissions issue.

If anyone has any ideas about how to fix this (I don't think you can set permissions on these servers trivially) I'ld welcome some guidance. Moodle 2.2.1 is running OK on the server.

Kindest Regards,
Thomas
==========================================================
Thomas Rochford, e-Learning Advisor, JISC Regional Support Centre - Eastern
Tel: 07500 669002, 01223 564749
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