[Xerte-dev] Importing into XoT 1.8

[Thomas Rochford]

Good Evening Ladies and Gentlemen,

 

Following the installation of XERTE 1.8 last Friday, the Provider has
reported an error which prevents any object being previewed or played.

 

The error message that appears on the screen is:

 

"ERROR: The file modules/xerte/parent_templates/Nottingham/Nottingham.rlt
failed to load."

 

However the template path appears to have been set correctly and the
Nottingham.rlt file is there and appears to be uncorrupted. An echo
statement in config.php shows the Template File root as 

 

D:/hshome/c98804/suffolklearningconsortium.org/xerte/modules/

 

Where 'xerte' is the name of the 'toolkits' directory

 

There is also a problem importing objects which may be related to this. The
import never completes and there are no error messages to indicate why. I
have set "$development = true;"  and "ini_set('error_reporting', 1);" in
config .php but I am not seeing anything in the error_logs directory other
than the readme.txt file and an empty file called
'blank_document_for_zip.txt"

 

The server is a Windows Server and is therefore using IIS. It may be an
obscure permissions issue.

 

If anyone has any ideas about how to fix this (I don't think you can set
permissions on these servers trivially) I'ld welcome some guidance. Moodle
2.2.1 is running OK on the server.

 

Kindest Regards,

Thomas

==========================================================

Thomas Rochford, e-Learning Advisor, JISC Regional Support Centre - Eastern

Tel: 07500 669002, 01223 564749 

Eml:  <mailto:thomas.rochford at jiscadvance.ac.uk>
thomas.rochford at jiscadvance.ac.uk, 

Skype: cambridge.serendipity

RSCs - Stimulating and Supporting Innovation in Learning

RSC Eastern welcomes feedback on our services via
<mailto:support at rsc-eastern.ac.uk> support at rsc-eastern.ac.uk

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