[Xerte] Re: Upgrade.php Redirecting to upgrade.phpsetup

Smith, John J.J.Smith at gcu.ac.uk
Wed Mar 9 13:30:22 GMT 2016

Hi Martin,

I'm making the assumption that you have added "yourinstall" to the URL to obfuscate it in this list....

What OS are you using? Windows/Linux (what flavour)?

I had a similar issue when we upgraded. I found that in my case it was happening because there was an issue connecting to the database (the incorrect url shouldn't happen and we need to fix that). You can verify this if you have access to the mysql database and look at the version table and it should still be 5. after v3.1 it should be 8 I think...

Firstly, you need to make sure that you have the PDO extensions enabled in PHP as we've upgraded to the new connector since the old way has been deprecated.


Secondly, and mainly if you are using Windows, you may need to change the php extensions path from relative to absolute in order to make PDO work on Windows, even if it worked for other extensions before. This is another thing that caught me out when upgrading.


If either of these don't solve the issue then let us know any error messages, warning etc that you are getting. Loog in the Xerte logs and also in the server logs for recent entries.


John Smith
Learning Technologist | School of Health & Life Sciences

T: +44 (0)141 331 3989 | E: J.J.Smith at gcu.ac.uk
Glasgow Caledonian University, Cowcaddens Road, Glasgow, G4 0BA,
Scotland, United Kingdom

**** Please send all enquiries to our shared Blended Learning inbox at hlsblt at gcu.ac.uk and one of the Learning Technologists will respond. ****
From: xerte-bounces at lists.nottingham.ac.uk [xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Martin Lindau [martinlindau at linkict.co.uk]
Sent: 09 March 2016 13:19
To: xerte at lists.nottingham.ac.uk
Subject: [Xerte] Upgrade.php Redirecting to upgrade.phpsetup

Hi All,

I am trying to update to XOT 3.1 from 2.1

When trying to complete Step 4. from the "easy" upgrade documentation, I am being redirected to http://yourinstall/upgrade.phpsetup - However, this file doesn't seem to exist.

I have also followed the “Clean Upgrade” guidance and am experiencing exactly the same issue.

Any help would be greatly appreciated.

Kind Regards,


Martin Lindau
IT Support Engineer
Derby Adult Learning Service / Link ICT Services Ltd
07977 510026
martinlindau at linkict.co.uk<mailto:martinlindau at linkict.co.uk>

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