[Xerte] Re: Xerte installation

Fred Riley Fred.Riley at bcu.ac.uk
Wed Jun 11 12:16:42 BST 2014

Sometimes it can help to look at the page source (Ctrl-U in Chrome and Firefox) to see if there's anything there. Often that's just blank as well, particularly if, say, a misconfigured .htaccess file is causing the 500 Internal Server Error, but occasionally you might see a PHP error. You could spend ages hunting down the error even if you're familiar with that level of troubleshooting, so Ron's 'start again' suggestion is likely your best option.


From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Carrington, Michael (Hills Road Staff)
Sent: 11 June 2014 10:34
To: 'xerte at lists.nottingham.ac.uk'
Subject: [Xerte] Xerte installation

I am attempting to install Xerte on an external VPS (NTC Hosting), however it won't open!

The setup appeared to work fine, but when I go to the weblink it says that "the website cannot display the page" (that's in IE9 - I get a blank page on my chromebook).
When I look through the information on the Toolkits Set up page, the only warnings I get are about the site url (which is correctly entered), and that I might like to change the import path (I assume that this is a security issue)
Is there any way that you could help me sort out my problems?

Incidentally, this is a server that is being hosted externally and run by the chemistry department at Hills Rd 6th Form College in Cambridge for Moodle, and is not linked to the college systems or database.

The Moodle site is at http://camchem.net/chemistry
The Xerte installation should be at http://camchem.net/hrxerte but I have an extra folder, so you have to open xertetoolkits_2.1 from the index page.

Best wishes,

Mike Carrington


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