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<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Sometimes it can help to look at the page source (Ctrl-U in Chrome and Firefox) to see if there's anything there. Often that's just blank as well, particularly if, say, a misconfigured
.htaccess file is causing the 500 Internal Server Error, but occasionally you might see a PHP error. You could spend ages hunting down the error even if you're familiar with that level of troubleshooting, so Ron's 'start again' suggestion is likely your best
option. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Fred<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">www.fredriley.org.uk<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk]
<b>On Behalf Of </b>Carrington, Michael (Hills Road Staff)<br>
<b>Sent:</b> 11 June 2014 10:34<br>
<b>To:</b> 'xerte@lists.nottingham.ac.uk'<br>
<b>Subject:</b> [Xerte] Xerte installation<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am attempting to install Xerte on an external VPS (NTC Hosting), however it won’t open!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The setup appeared to work fine, but when I go to the weblink it says that “the website cannot display the page” (that’s in IE9 – I get a blank page on my chromebook).<o:p></o:p></p>
<p class="MsoNormal">When I look through the information on the Toolkits Set up page, the only warnings I get are about the site url (which is correctly entered), and that I might like to change the import path (I assume that this is a security issue)<o:p></o:p></p>
<p class="MsoNormal">Is there any way that you could help me sort out my problems?<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Incidentally, this is a server that is being hosted externally and run by the chemistry department at Hills Rd 6<sup>th</sup> Form College in Cambridge for Moodle, and is not linked to the college systems or database.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">The Moodle site is at <a href="http://camchem.net/chemistry">
http://camchem.net/chemistry</a><o:p></o:p></p>
<p class="MsoNormal">The Xerte installation <i>should</i> be at <a href="http://camchem.net/hrxerte">
http://camchem.net/hrxerte</a> but I have an extra folder, so you have to open xertetoolkits_2.1 from the index page.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Best wishes,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Mike Carrington<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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Please consider the environment and don't print this email unless you really need to.</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
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