[Xerte] Re: video not working on mobile devices

[Fay Cross]

Is the video in the right place in the 3rd example? It looks like it's trying to find it here but that's giving the 404 error John mentioned...

http://fet.uwe.ac.uk/liu/video_on_ipad_test/media/energy-blue-begin.mp4

Assuming the src is pointing to the right place I think most problems with videos not playing are to do with the encoding - it should be MP4 H.264


-----Original Message-----
From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Oliver Haslam
Sent: 18 December 2014 11:29
To: Xerte discussion list
Subject: [Xerte] Re: video not working on mobile devices

Thanks for the feedback, John. 

The server we have xerte installed on is not accessible to public it seems, so the first two link won't work (my mistake). 

The third link should work, though,  but as you say, the video does not play and I cannot work out why.

Cheers
Oli
 

_____________________________
Oliver Haslam
Learning Technologist
Learning Innovation Unit
Faculty of Environment & Technology
University of the West of England

0117 32 88215
_____________________________



-----Original Message-----
From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
Sent: 18 December 2014 10:50
To: Xerte discussion list
Subject: [Xerte] Re: video not working on mobile devices

Hi Oli,

I'm getting page not found errors on first 2... and on 3rd one the LO loads but on page 2 the mp4 file gives a 404 error...

Regards,

John Smith | Learning Technologist
Room A250, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University Cowcaddens Road | Glasgow | G4 0BA

Please address ALL support requests to hlsblt at gcu.ac.uk where one of the School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
________________________________________
From: xerte-bounces at lists.nottingham.ac.uk [xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Oliver Haslam [Oliver.Haslam at uwe.ac.uk]
Sent: 18 December 2014 10:41
To: Xerte discussion list
Subject: [Xerte] video not working on mobile devices

Hi

For some reason videos in LOs will not play on mobile devices. I'm using the Video page template and working with .mp4 files.
The LOs open OK but when trying to play the videos they just hand. Same result on iphone, ipad and Android Samsung tablet.

For example:
https://xerte.uwe.ac.uk/play.php?template_id=275
https://xerte.uwe.ac.uk/play.php?template_id=276
http://fet.uwe.ac.uk/liu/video_on_ipad_test/index.htm

An ideas how to fix this?

Thanks very much

Oli



_____________________________
Oliver Haslam
Learning Technologist
Learning Innovation Unit<https://share.uwe.ac.uk/sites/fet/liu/Pages/Home.aspx>
Faculty of Environment & Technology
University of the West of England

0117 32 88215
_____________________________




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