[Xerte] Re: Issues with Xerte Toolkits 1.5

[Julian Prior]

Hi Julian, here is the reply from our developer James:

Well - thing is, I could go on the forum and say "we have some problems
with our xerte install" but then I'd have to refer back to you to know
what they are! I think it is best you try to describe the problem you
are having and I will implement any suggested solution until I get the
OK to devote time to learning how it works and what it does.


With that in mind, here is the main problem we are having:

On the embed YouTube video page in XOT when it plays back we get a blank 
white rectangle with a "player loading" message. I have attached a 
screenshot to show this.

cheers

Julian




> Julian Tenney <mailto:Julian.Tenney at nottingham.ac.uk>
> 16 January 2012 16:25
>
> I highly recommend the developer subscribes, asks the questions he 
> has, get the answers he needs, and then un-subscribes. There be 
> dragons in Chinese whispers.
>
> *From:*xerte-bounces at lists.nottingham.ac.uk 
> [mailto:xerte-bounces at lists.nottingham.ac.uk] *On Behalf Of *Julian Prior
> *Sent:* 16 January 2012 16:24
> *To:* xerte at lists.nottingham.ac.uk
> *Subject:* [Xerte] Issues with Xerte Toolkits 1.5
>
> Hi all,
>
> We are currently running version 1.5 of XOT at the University of Bath 
> as a pilot project. We are encountering a problem with YouTube videos 
> not playing properly and have replaced the existing .rlms which Ron M 
> posted last week. However we are still having the same problems and 
> Julian T suggested that it might be a more serious issue with our 
> installation. We attempted an upgrade to v1.7 a little while back but 
> apparently it failed and we had to roll back to 1.5.
>
> Our developer who looks after our installation is unable to follow 
> this list due to time constraints so he has asked me to seek advice 
> from the community. We would like to have 1.7 running and we are 
> wondering whether a clean install is the way to go. If we do a clean 
> install, what are the implications for the Xerte resources that we 
> have already created, some of which are publicly shared as OER?
>
> If we attempt another upgrade could somebody talk us through the steps 
> that we need to take including file paths etc?
>
> many thanks
>
> Julian
>
> -- 
> *Julian Prior*
> e-Learning Development Officer
> Division for Lifelong Learning
> University of Bath
> Claverton Down
> Bath
> BA2 7AY
>
> Tel: 01225-383864
> Email: j.prior2 at bath.ac.uk <mailto:j.prior2 at bath.ac.uk>
> Twitter: @jpodcaster
> Web: www.bath.ac.uk/lifelong-learning
> <http://www.bath.ac.uk/lifelong-learning>
>
>
> This message and any attachment are intended solely for the addressee 
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> the author of this email do not necessarily reflect the views of the 
> University of Nottingham.
>
> This message has been checked for viruses but the contents of an 
> attachment may still contain software viruses which could damage your 
> computer system: you are advised to perform your own checks. Email 
> communications with the University of Nottingham may be monitored as 
> permitted by UK legislation.
>
> _______________________________________________
> Xerte mailing list
> Xerte at lists.nottingham.ac.uk
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte
>
> This message and any attachment are intended solely for the addressee 
> and may contain confidential information. If you have received this 
> message in error, please send it back to me, and immediately delete 
> it. Please do not use, copy or disclose the information contained in 
> this message or in any attachment. Any views or opinions expressed by 
> the author of this email do not necessarily reflect the views of the 
> University of Nottingham.
>
> This message has been checked for viruses but the contents of an 
> attachment
> may still contain software viruses which could damage your computer 
> system:
> you are advised to perform your own checks. Email communications with the
> University of Nottingham may be monitored as permitted by UK legislation.
>
> Julian Prior <mailto:j.prior2 at bath.ac.uk>
> 16 January 2012 16:23
> Hi all,
>
> We are currently running version 1.5 of XOT at the University of Bath 
> as a pilot project. We are encountering a problem with YouTube videos 
> not playing properly and have replaced the existing .rlms which Ron M 
> posted last week. However we are still having the same problems and 
> Julian T suggested that it might be a more serious issue with our 
> installation. We attempted an upgrade to v1.7 a little while back but 
> apparently it failed and we had to roll back to 1.5.
>
> Our developer who looks after our installation is unable to follow 
> this list due to time constraints so he has asked me to seek advice 
> from the community. We would like to have 1.7 running and we are 
> wondering whether a clean install is the way to go. If we do a clean 
> install, what are the implications for the Xerte resources that we 
> have already created, some of which are publicly shared as OER?
>
> If we attempt another upgrade could somebody talk us through the steps 
> that we need to take including file paths etc?
>
> many thanks
>
> Julian
>
> This message and any attachment are intended solely for the addressee 
> and may contain confidential information. If you have received this 
> message in error, please send it back to me, and immediately delete 
> it. Please do not use, copy or disclose the information contained in 
> this message or in any attachment. Any views or opinions expressed by 
> the author of this email do not necessarily reflect the views of the 
> University of Nottingham.
>
> This message has been checked for viruses but the contents of an 
> attachment may still contain software viruses which could damage your 
> computer system: you are advised to perform your own checks. Email 
> communications with the University of Nottingham may be monitored as 
> permitted by UK legislation.
>
> _______________________________________________
> Xerte mailing list
> Xerte at lists.nottingham.ac.uk
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte
>
> This message and any attachment are intended solely for the addressee 
> and may contain confidential information. If you have received this 
> message in error, please send it back to me, and immediately delete 
> it. Please do not use, copy or disclose the information contained in 
> this message or in any attachment. Any views or opinions expressed by 
> the author of this email do not necessarily reflect the views of the 
> University of Nottingham.
>
> This message has been checked for viruses but the contents of an 
> attachment
> may still contain software viruses which could damage your computer 
> system:
> you are advised to perform your own checks. Email communications with the
> University of Nottingham may be monitored as permitted by UK legislation.
>

-- 
Julian Prior
e-Learning Development Officer
Division for Lifelong Learning
University of Bath
Claverton Down
Bath
BA2 7AY

Tel: 01225-383864
Email: j.prior2 at bath.ac.uk
Twitter: @jpodcaster
Web: www.bath.ac.uk/lifelong-learning
<http://www.bath.ac.uk/lifelong-learning>
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