[Xerte] Re: Xerte user cannot insert new page (Insert button greyed out)

[Julian Prior]

Hi Dave/Julian,

The exact sequence is that Sue logs in ok at our installation URL 
(http://multimedia.bath.ac.uk/xerte/) and sees all of her previously 
created projects. She can edit and play her existing projects fine, no 
problems. If she tries to create a new project from the XOT template, 
however, she cannot Insert new pages (or delete the object as Dave 
pointed out). If she tries to play the object it doesn't generate (see 
attached screenshots).

We have tested this across OS's and browsers and Sue is getting the same 
issue. It only affects her, i.e our other Xerte users don't have this 
problem.

cheers

Julian P



> Dave Burnett <mailto:d_b_burnett at hotmail.com>
> 28 February 2012 19:11
> Delete appears similarly greyed out, and I do not see any Objects in 
> the panels below.
>
> Can you give the exact sequence to get to this point?
>
> Dave
>
>
>
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> Julian Prior <mailto:j.prior2 at bath.ac.uk>
> 28 February 2012 16:34
> Hi all, bit of a strange one this.
>
> We have a staff member at Bath who created a bunch of Xerte content in 
> XOT for us and then left to work elsewhere temporarily. We are 
> presuming her ldap account details were disabled but have now been 
> re-enabled as she is now back working for us. She can login to our 
> installation fine and can see all of her Xerte material from before. 
> She can create a new template fine but when she goes to insert a new 
> page type she cannot as the green 'Insert' button is greyed out (see 
> attached).
>
> Any idea what this could be?
>
> cheers
>
> Julian
>
> This message and any attachment are intended solely for the addressee 
> and may contain confidential information. If you have received this 
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> this message or in any attachment. Any views or opinions expressed by 
> the author of this email do not necessarily reflect the views of the 
> University of Nottingham.
>
> This message has been checked for viruses but the contents of an 
> attachment may still contain software viruses which could damage your 
> computer system: you are advised to perform your own checks. Email 
> communications with the University of Nottingham may be monitored as 
> permitted by UK legislation.
>
> _______________________________________________
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> This message and any attachment are intended solely for the addressee 
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-- 
-----------------------------------

Julian Prior
e-Learning Technologist 
<http://www.bath.ac.uk/learningandteaching/staff/jprior.php>
Learning and Teaching Enhancement Office
Wessex House 5.27
University of Bath
Claverton Campus
BATH
BA2 7AY

Tel: 01225383864
Email: j.prior2 at bath.ac.uk <mailto:j.prior2 at bath.ac.uk>
Twitter: @jpodcaster <https://twitter.com/#%21/jpodcaster>
Skype: joolsyp

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