[Xerte] Institutional Browser issues

[Patrick Lockley]

Also,

 

You've logged out of IE before you log in with Firefox and Safari?

 

Pat

 

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Neil Witt
Sent: 16 October 2009 09:56
To: xerte at lists.nottingham.ac.uk
Subject: [Xerte] Institutional Browser issues

 

Just having fun diagnosing an issue that's raised its head now that more
users are using Xerte as part of a wider pilot

 

The issue is with the Edit and Properties windows

 

I use IE and have no problem with accessing this functionality from the
Uni or anywhere else

Firefox and Safari work fine from outside the University, but most of
the time when accessing from within the Uni using these browsers the
Edit window is blank and Properties window comes up with "Sorry you do
not have rights to this template". The annoying thing is that sometimes
it works fine from the Uni.

 

As this is a pilot we are using  an index page based on switch.txt

 

The easiest solution is just to tell everyone to use IE, but it would be
nice not to.

 

So...anyone else had similar issues?

                        

Thanks

 

Neil

 

 

 

 

 

 

________________________________________
Dr Neil Witt BSc (Hons) PhD FRIN FHEA
Head of Technology Enhanced Learning

Teaching and Learning Directorate

University of Plymouth

Tel +44 (0)1752 587908
Email neil.witt at plymouth.ac.uk <mailto:neil.witt at plymouth.ac.uk>  


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