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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'>Also,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'>You’ve logged out of IE before you log in with Firefox and
Safari?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'>Pat<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'><o:p> </o:p></span></p>
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<p class=MsoNormal style='margin-left:36.0pt'><b><span lang=EN-US
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
xerte-bounces@lists.nottingham.ac.uk
[mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Neil Witt<br>
<b>Sent:</b> 16 October 2009 09:56<br>
<b>To:</b> xerte@lists.nottingham.ac.uk<br>
<b>Subject:</b> [Xerte] Institutional Browser issues<o:p></o:p></span></p>
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<p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'>Just having fun diagnosing an
issue that’s raised its head now that more users are using Xerte as part
of a wider pilot<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'>The issue is with the Edit and
Properties windows<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'>I use IE and have no problem with
accessing this functionality from the Uni or anywhere else<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'>Firefox and Safari work fine from
outside the University, but most of the time when accessing from within the Uni
using these browsers the Edit window is blank and Properties window comes up
with “</span><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>Sorry
you do not have rights to this template”. The annoying thing is that
sometimes it works fine from the Uni.<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>As this is a pilot we are using an
index page based on switch.txt<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>The easiest solution is just to tell everyone
to use IE, but it would be nice not to.<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>So...anyone else had similar issues?<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>
<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>Thanks<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>Neil<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:36.0pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>________________________________________<br>
<b>Dr Neil Witt BSc (Hons) PhD FRIN FHEA<br>
Head of Technology Enhanced Learning</b></span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:navy'>Teaching and Learning
Directorate<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:
12.0pt;margin-left:36.0pt'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:navy'>University of Plymouth<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:navy'>Tel +44 (0)1752 587908<br>
Email </span><span style='color:black'><a href="mailto:neil.witt@plymouth.ac.uk"><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif"'>neil.witt@plymouth.ac.uk</span></a></span><u><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:blue'> </span></u><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:10.0pt;
color:navy'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>________________________________________</span><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p>
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