[Xerte-dev] Re: Session ID not set

[Fay Cross]

I'm not sure - how do I find that out?

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Pat Lockley (Pgogy)
Sent: 20 October 2017 12:59
To: For Xerte technical developers <xerte-dev at lists.nottingham.ac.uk>
Subject: [Xerte-dev] Re: Session ID not set

His browsers and his devices though, he might have all manner of extensions or settings.
Does the Notts xerte use db sessions or server sessions?

On 2017-10-20 07:01, Fay Cross wrote:
> So, I've had some more info from him now. It doesn't work consistently 
> on any browser or device. Occasionally he can login and it works ok 
> but most of the time it won't. Earlier today he managed to login ok 
> but then after logging out & back in again a few minutes later it 
> won't work.
> 
> He says he tends to always logout by clicking the logout button rather 
> than just closing window - not sure this is relevant but I've never 
> had this issue & never bother with using the proper logout button.
> 
> -----Original Message-----
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Pat 
> Lockley (Pgogy)
> Sent: 20 October 2017 11:56
> To: For Xerte technical developers <xerte-dev at lists.nottingham.ac.uk>
> Subject: [Xerte-dev] Re: Session ID not set
> 
> Does the username work on any other computer / device?
> 
> On 2017-10-20 06:25, Fay Cross wrote:
>> One of our users is unable to edit any of their projects as they 
>> always get a 'Session ID not set' message when they open the editor.
>> Apparently when it stopped working in Chrome initially but now won't 
>> work on any device or browser they try. They have access to two 
>> accounts on our installation and they only have issues with one of 
>> these so it doesn't sound like it's a problem with anything their end.
>> 
>> 
>> This does come up from time to time with other users but as far as I 
>> know no one else has completely been unable to edit in any browser.
>> 
>> Any ideas? From a bit of debugging I can see that all the session 
>> data is definitely being lost but as they are logging in & trying to 
>> edit straight away it's not the normal timeout due to inactivity 
>> behaviour that you'd expect.
>> 
>> Thanks
>> 
>> Fay
>> 
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> 
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> This message and any attachment are intended solely for the addressee 
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> 
> Please do not use, copy or disclose the information contained in this 
> message or in any attachment.  Any views or opinions expressed by the 
> author of this email do not necessarily reflect the views of the 
> University of Nottingham.
> 
> This message has been checked for viruses but the contents of an 
> attachment may still contain software viruses which could damage your 
> computer system, you are advised to perform your own checks. Email 
> communications with the University of Nottingham may be monitored as 
> permitted by UK legislation.

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