[Xerte-dev] Re: Session ID not set

Pat Lockley (Pgogy) info at pgogywebstuff.com
Fri Oct 20 12:59:26 BST 2017


His browsers and his devices though, he might have all manner of 
extensions or settings.
Does the Notts xerte use db sessions or server sessions?

On 2017-10-20 07:01, Fay Cross wrote:
> So, I've had some more info from him now. It doesn't work consistently
> on any browser or device. Occasionally he can login and it works ok
> but most of the time it won't. Earlier today he managed to login ok
> but then after logging out & back in again a few minutes later it
> won't work.
> 
> He says he tends to always logout by clicking the logout button rather
> than just closing window - not sure this is relevant but I've never
> had this issue & never bother with using the proper logout button.
> 
> -----Original Message-----
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Pat
> Lockley (Pgogy)
> Sent: 20 October 2017 11:56
> To: For Xerte technical developers <xerte-dev at lists.nottingham.ac.uk>
> Subject: [Xerte-dev] Re: Session ID not set
> 
> Does the username work on any other computer / device?
> 
> On 2017-10-20 06:25, Fay Cross wrote:
>> One of our users is unable to edit any of their projects as they
>> always get a 'Session ID not set' message when they open the editor.
>> Apparently when it stopped working in Chrome initially but now won't
>> work on any device or browser they try. They have access to two
>> accounts on our installation and they only have issues with one of
>> these so it doesn't sound like it's a problem with anything their end.
>> 
>> 
>> This does come up from time to time with other users but as far as I
>> know no one else has completely been unable to edit in any browser.
>> 
>> Any ideas? From a bit of debugging I can see that all the session data
>> is definitely being lost but as they are logging in & trying to edit
>> straight away it's not the normal timeout due to inactivity behaviour
>> that you'd expect.
>> 
>> Thanks
>> 
>> Fay
>> 
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> 
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> This message and any attachment are intended solely for the addressee
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> message in error, please send it back to me, and immediately delete it.
> 
> Please do not use, copy or disclose the information contained in this
> message or in any attachment.  Any views or opinions expressed by the
> author of this email do not necessarily reflect the views of the
> University of Nottingham.
> 
> This message has been checked for viruses but the contents of an
> attachment may still contain software viruses which could damage your
> computer system, you are advised to perform your own checks. Email
> communications with the University of Nottingham may be monitored as
> permitted by UK legislation.

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