[Xerte-dev] Re: Installation not working

Wed Apr 5 19:16:00 BST 2017

I know what the issue is: the symbolic link they use to link to USER-DATA is missing, so the editor, and the runtime, cannot load the XML. Projects won't play at the moment, as well as the editor won't load xml. John was able to get a screenshot of the ftp and there is no USER-DATA.

And typically, the IS guys have now gone home after making the change and not verifying it works. I promised to check in at 6.30 this evening after they told me there was further work to do around 4.45 this afternoon, when I was unavailable.

Pheesh.

________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk <xerte-dev-bounces at lists.nottingham.ac.uk> on behalf of Tom Reijnders <reijnders at tor.nl>
Sent: 05 April 2017 19:06:03
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Installation not working

What you want to know, is what is in the variable that's being parsed.
You can see that in the console.

Op 5-4-2017 om 19:44 schreef Ron Mitchell:
Sorry for any confusion my Nottingham workspace seems fine now.
But it’s weird that a day after you reported this I’m getting the same thing on a completely different installation.

Hoping Tom has some suggestions?

Ron

From: xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nottingham.ac.uk> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: 05 April 2017 18:23
To: 'For Xerte technical developers' <xerte-dev at lists.nottingham.ac.uk><mailto:xerte-dev at lists.nottingham.ac.uk>
Subject: [Xerte-dev] Re: Installation not working

I meant what happens when you try the Nottingham install Ron?

________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nottingham.ac.uk> <xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nottingham.ac.uk>> on behalf of Julian Tenney <Julian.Tenney at nottingham.ac.uk<mailto:Julian.Tenney at nottingham.ac.uk>>
Sent: 05 April 2017 18:15:50
To: 'For Xerte technical developers'
Subject: [Xerte-dev] Re: Installation not working

they were making some changes and some interruption was expected.

I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro.

What happens now?

________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nottingham.ac.uk> <xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nottingham.ac.uk>> on behalf of Ron Mitchell <ronm at mitchellmedia.co.uk<mailto:ronm at mitchellmedia.co.uk>>
Sent: 05 April 2017 17:51:10
To: 'For Xerte technical developers'
Subject: [Xerte-dev] Re: Installation not working

Hi Tom
This is weird – I’ve been at a meeting all day but got an email from someone scared that they’d lost all their work with the same empty workspace as Julian reported.
I’m just checking now and get the same problem with my own account on this installation.
Chrome shows the following error:

Uncaught SyntaxError: Unexpected token P in JSON at position 0
    at JSON.parse (<anonymous>)
    at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648)

But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly?

Cheers
Ron

From: xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nottingham.ac.uk> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders
Sent: 04 April 2017 12:50
To: For Xerte technical developers <xerte-dev at lists.nottingham.ac.uk<mailto:xerte-dev at lists.nottingham.ac.uk>>
Subject: [Xerte-dev] Re: Installation not working

It is an invalid response by

website_code/php/templates/get_templates_sorted.php

And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace).

Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint.

Tom
Op 4-4-2017 om 13:34 schreef Julian Tenney:
Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue?

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