[Xerte-dev] Re: FW: Names go missing from user profiles (Xerte 1.8)

[Pat L (pgogy)]

I think a lot of institutions have a slow roll out so probably have an old
version which they don't upgrade until live and so on.

I don't think it's management - it'll be some weird code change


On Thu, Mar 6, 2014 at 9:25 AM, Ron Mitchell <ronm at mitchellmedia.co.uk>wrote:

> I also asked via the teachers list whether LDAP was being used.
>
> The other point is why still 1.8? If memory serves there were quite a few
> changes to management between 1.8 and 2.x so upgrading is obviously
> worthwhile but perhaps the problem is whatever customisation was done.
>
> Ron
>
> -----Original Message-----
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom
> Reijnders
> Sent: 06 March 2014 09:03
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: FW: Names go missing from user profiles (Xerte
> 1.8)
>
> I think Pat's answer tells it all. He seems to remember that this
> installation is customized. We can't guess anything if we don't know for
> sure.
>
> Tom
>
> Julian Tenney schreef op 6-3-2014 9:04:
> > Any ideas?
> >
> > -----Original Message-----
> > From: xerte-bounces at lists.nottingham.ac.uk
> > [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Linda Pan
> > Sent: 05 March 2014 18:23
> > To: xerte at lists.nottingham.ac.uk
> > Subject: [Xerte] Names go missing from user profiles (Xerte 1.8)
> >
> > Hi all,
> > We have an issue here at Birkbeck with Xerte 1.8.
> >
> > When logged in as Admin, and checking the 'Users' list, there are a
> number
> of entries where the names have disappeared, leaving only the 'View' link.
> Under User, most accounts have the name and then a link "View", which
> displays the ID number, first name , surname  and username. But on our
> installation some accounts have the fields for First name and Surname empty
> and consequently it is difficult to find users or the templates that belong
> to users. We've tried re-adding the names several times, but they go
> missing
> again.
> >
> > Did anybody experience anything similar and know how to fix this?
> > Any help or hints in the right direction would be very much appreciated.
> >
> > Kind regards
> >
> > Linda Pan
> >
> >
> >
> > Web Team, IT Services,
> > Birkbeck, University of London,
> > Egmont House, Tavistock Place,
> > WC1H 9SF
> > l.pan at bbk.ac.uk
> >
> >
> >
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> --
> --
>
> Tom Reijnders
> TOR Informatica
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