[Xerte-dev] Re: FW: Names go missing from user profiles (Xerte 1.8)

[Smith, John]

From memeory, we saw this recently, either on the list or on the forum - i'm sure it was after an upgrade though so might not be the same issue...

Regards,

John Smith | Learning Technologist
Room A251, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University
Cowcaddens Road | Glasgow | G4 0BA
________________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell [ronm at mitchellmedia.co.uk]
Sent: 06 March 2014 09:25
To: 'For Xerte technical developers'
Subject: [Xerte-dev] Re: FW: Names go missing from user profiles (Xerte 1.8)

I also asked via the teachers list whether LDAP was being used.

The other point is why still 1.8? If memory serves there were quite a few
changes to management between 1.8 and 2.x so upgrading is obviously
worthwhile but perhaps the problem is whatever customisation was done.

Ron

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders
Sent: 06 March 2014 09:03
To: For Xerte technical developers
Subject: [Xerte-dev] Re: FW: Names go missing from user profiles (Xerte 1.8)

I think Pat's answer tells it all. He seems to remember that this
installation is customized. We can't guess anything if we don't know for
sure.

Tom

Julian Tenney schreef op 6-3-2014 9:04:
> Any ideas?
>
> -----Original Message-----
> From: xerte-bounces at lists.nottingham.ac.uk
> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Linda Pan
> Sent: 05 March 2014 18:23
> To: xerte at lists.nottingham.ac.uk
> Subject: [Xerte] Names go missing from user profiles (Xerte 1.8)
>
> Hi all,
> We have an issue here at Birkbeck with Xerte 1.8.
>
> When logged in as Admin, and checking the 'Users' list, there are a number
of entries where the names have disappeared, leaving only the 'View' link.
Under User, most accounts have the name and then a link "View", which
displays the ID number, first name , surname  and username. But on our
installation some accounts have the fields for First name and Surname empty
and consequently it is difficult to find users or the templates that belong
to users. We've tried re-adding the names several times, but they go missing
again.
>
> Did anybody experience anything similar and know how to fix this?
> Any help or hints in the right direction would be very much appreciated.
>
> Kind regards
>
> Linda Pan
>
>
>
> Web Team, IT Services,
> Birkbeck, University of London,
> Egmont House, Tavistock Place,
> WC1H 9SF
> l.pan at bbk.ac.uk
>
>
>
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--
--

Tom Reijnders
TOR Informatica
Chopinlaan 27
5242HM Rosmalen
Tel: 073 5226191
Fax: 073 5226196


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