[Xerte-dev] Re: xot 1.9 install probs for hosting service

[David Goodwin]

On 18 Jan 2013, at 10:31, Julian Tenney <Julian.Tenney at nottingham.ac.uk> wrote:

> You mean you want me to log into a system you host to check out a problem that doesn’t appear in other installs to support a user that’s paying you for the service?

We provide a hosting service. We've installed XOT 1.9 and migrated a 1.8 install to it. In the process of which we fixed/cleared up a few minor issues with the published .zip, and reported them to the list.

The user is reporting an issue which (as far as I can tell) is a rendering issue in/with the flash engine, and it therefore seems unlikely it's an issue with the hosting platform. If it is an issue with the flash engine thing, then it will affect other users - but perhaps no one else has seen it yet (maybe Andrew is doing something strange!).

Andrew sent a small screenshot of the issue to this mailing list (embedded within a word document). You said you would investigate/look into it (see below: "I’ll look at the slideshow thing.").

I was suggesting that, in order to help you, then you could probably be given access to the LO (login details, or perhaps exporting/sharing it with you); which would presumably save you time.

thanks,

David.


>  
> From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of David Goodwin
> Sent: 18 January 2013 10:21
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: xot 1.9 install probs for hosting service
>  
>  
> On 18 Jan 2013, at 10:15, Julian Tenney <Julian.Tenney at nottingham.ac.uk> wrote:
> 
> 
> I’ll look at the slideshow thing. Is the ‘can’t edit LO’ thing resolved?
>  
>  
> Not as far as I know.
>  
> Andrew can provide you with appropriate login details (I suspect) if you wish to see it in action/misbehaving. 
>  
> thanks,
>  
> David.
> 

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