<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><br><div><div>On 18 Jan 2013, at 10:31, Julian Tenney <<a href="mailto:Julian.Tenney@nottingham.ac.uk">Julian.Tenney@nottingham.ac.uk</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div lang="EN-GB" link="blue" vlink="purple" style="font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="WordSection1" style="page: WordSection1; "><div style="margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">You mean you want me to log into a system you host to check out a problem that doesn’t appear in other installs to support a user that’s paying you for the service?</span></div></div></div></blockquote><div><br></div><div>We provide a hosting service. We've installed XOT 1.9 and migrated a 1.8 install to it. In the process of which we fixed/cleared up a few minor issues with the published .zip, and reported them to the list.</div><div><br></div><div>The user is reporting an issue which (as far as I can tell) is a rendering issue in/with the flash engine, and it therefore seems unlikely it's an issue with the hosting platform. If it is an issue with the flash engine thing, then it will affect other users - but perhaps no one else has seen it yet (maybe Andrew is doing something strange!).</div><div><br></div><div>Andrew sent a small screenshot of the issue to this mailing list (embedded within a word document). You said you would investigate/look into it (see below: "<span style="color: rgb(31, 73, 125); font-family: Calibri, sans-serif; font-size: 11pt; ">I’ll look at the slideshow thing.").</span></div><div><br></div><div>I was suggesting that, in order to help you, then you could probably be given access to the LO (login details, or perhaps exporting/sharing it with you); which would presumably save you time.</div><div><br></div><div>thanks,</div><div><br></div><div>David.</div><div><br></div><div><br></div><blockquote type="cite"><div lang="EN-GB" link="blue" vlink="purple" style="font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="WordSection1" style="page: WordSection1; "><div style="margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><div><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(181, 196, 223); padding: 3pt 0cm 0cm; "><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:xerte-dev-bounces@lists.nottingham.ac.uk" style="color: purple; text-decoration: underline; ">xerte-dev-bounces@lists.nottingham.ac.uk</a><span class="Apple-converted-space"> </span>[mailto:xerte-<a href="mailto:dev-bounces@lists.nottingham.ac.uk" style="color: purple; text-decoration: underline; ">dev-bounces@lists.nottingham.ac.uk</a>]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>David Goodwin<br><b>Sent:</b><span class="Apple-converted-space"> </span>18 January 2013 10:21<br><b>To:</b><span class="Apple-converted-space"> </span>For Xerte technical developers<br><b>Subject:</b><span class="Apple-converted-space"> </span>[Xerte-dev] Re: xot 1.9 install probs for hosting service<o:p></o:p></span></div></div></div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div><div><div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">On 18 Jan 2013, at 10:15, Julian Tenney <<a href="mailto:Julian.Tenney@nottingham.ac.uk" style="color: purple; text-decoration: underline; ">Julian.Tenney@nottingham.ac.uk</a>> wrote:<o:p></o:p></div></div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><br><br><o:p></o:p></div><div><div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I’ll look at the slideshow thing. Is the ‘can’t edit LO’ thing resolved?</span><o:p></o:p></div></div><div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><o:p></o:p></div></div></div><div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">Not as far as I know.<o:p></o:p></div></div><div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">Andrew can provide you with appropriate login details (I suspect) if you wish to see it in action/misbehaving. <o:p></o:p></div></div><div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">thanks,<o:p></o:p></div></div><div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">David.<o:p></o:p></div></div><div><div style="margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><br></div></div></div></div></blockquote></div><br><div apple-content-edited="true">
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