[Xerte] Re: Exported zip files are empty

[Oliver Haslam]

Thanks, Ron.
Yes, directly uploaded video is the reason behind large file size.
We are using 3.1 I think. How can I check?
I'll try embedding the videos from a streaming server to see if it helps.

_________________________________________
Oliver Haslam BA, MA, PGCert ODE (Open), CMALT
Learning Technologist
UWE Associate Learning & Teaching Fellow
Learning Innovation Unit<http://fetliu.net/>
Faculty of Environment & Technology
University of the West of England

0117 32 88215
_________________________________________

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of ronm at mitchellmedia.co.uk
Sent: 14 September 2016 11:46
To: 'Xerte discussion list' <xerte at lists.nottingham.ac.uk>
Subject: [Xerte] Re: Exported zip files are empty

That's large export sizes and I'm guessing due to directly uploaded video? You should really embed video from a streaming server rather than uploading directly to Xerte especially if users might access via mobile or low bandwith.

What version are you using?

There was an issue with much earlier versions where the php memory_limit could have a direct impact on larger exports and resulted in files being created in the project folder called example_zipper_xyz.zip and then subsequent attempts at export included these temp files to export as well so basically increased the problem. However that was much earlier Xerte code and long since been changed.

Others have reported problems with large exports due to tmp directory limits. Search the community site forums for "0 byte zip export" or this link might work:
http://xerte.org.uk/index.php?option=com_kunena&view=topic&catid=14&id=967&Itemid=759&limitstart=12&lang=en#3227<http://uidappmx01.nottingham.ac.uk:32224/?MTc1ZjAzNWY1MDQxMDc1YzE9NTdEOTJBN0VfMjQ0NDVfMjAyNDJfMSYmMTVmNDEwZTA2MTMwOTQ1PTEyMzMmJnVybD1odHRwJTNBJTJGJTJGeGVydGUlMkVvcmclMkV1ayUyRmluZGV4JTJFcGhwJTNGb3B0aW9uJTNEY29tJTVGa3VuZW5hJTI2YW1wJTNCdmlldyUzRHRvcGljJTI2YW1wJTNCY2F0aWQlM0QxNCUyNmFtcCUzQmlkJTNEOTY3JTI2YW1wJTNCSXRlbWlkJTNENzU5JTI2YW1wJTNCbGltaXRzdGFydCUzRDEyJTI2YW1wJTNCbGFuZyUzRGVuJTIzMzIyNw==>

It might also be worth checking via the projects properties and media & quota tab - if there is unused media you can delete from there then try export again but obviously it will depend on what is limiting the export and what that limit is.

HTH
Ron

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Oliver Haslam
Sent: 14 September 2016 11:25
To: Xerte discussion list <xerte at lists.nottingham.ac.uk<mailto:xerte at lists.nottingham.ac.uk>>
Subject: [Xerte] Re: Exported zip files are empty

Yes, I've published before attempting to export.

I'm unable to export the LO (719MB) I exported earlier today. I've also made copies of the LO and made some adjustments and am unable to export the copies either.

It may have something to do with the size? - I can export an LO which has only 2.3MB and another with 96MB but not the ones which are 500 to 700MB

_________________________________________
Oliver Haslam BA, MA, PGCert ODE (Open), CMALT
Learning Technologist
UWE Associate Learning & Teaching Fellow
Learning Innovation Unit<http://uidappmx05.nottingham.ac.uk:32224/?NGQ0NTQwMGUxZTRlNTc1MTE9NTdEOTI1N0JfMTI1MzRfMTExMDFfMSYmNjBkNTg0MzE5NTg1NzQyPTEyMzMmJnVybD1odHRwJTNBJTJGJTJGZmV0bGl1JTJFbmV0JTJG>
Faculty of Environment & Technology
University of the West of England

0117 32 88215
_________________________________________

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of ronm at mitchellmedia.co.uk<mailto:ronm at mitchellmedia.co.uk>
Sent: 14 September 2016 11:12
To: 'Xerte discussion list' <xerte at lists.nottingham.ac.uk<mailto:xerte at lists.nottingham.ac.uk>>
Subject: [Xerte] Re: Exported zip files are empty

Is this a new LO or different to the one you exported earlier? Did you publish before exporting?

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Oliver Haslam
Sent: 14 September 2016 11:04
To: Xerte discussion list <xerte at lists.nottingham.ac.uk<mailto:xerte at lists.nottingham.ac.uk>>
Subject: [Xerte] Exported zip files are empty

When I export an LO the zip files contain 0 bytes. It worked okay earlier today but now doesn't. I've tried different browsers and different types of export (deployment, SCORM etc.) but the same result.

Any ideas why?

_________________________________________
Oliver Haslam BA, MA, PGCert ODE (Open), CMALT
Learning Technologist
UWE Associate Learning & Teaching Fellow
Learning Innovation Unit<http://uidappmx02.nottingham.ac.uk:32224/?NWY0NTQzNDIwZDFiMWU1NDU9NTdEOTIwQTJfNTQzNzdfMTEyMzhfMSYmMzQ1NWMwZDEwMWQ1ZTAwPTEyMzMmJnVybD1odHRwJTNBJTJGJTJGZmV0bGl1JTJFbmV0JTJG>
Faculty of Environment & Technology
University of the West of England

0117 32 88215
_________________________________________









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