[Xerte] Re: Xerte Digest, Vol 261, Issue 2

Tue Nov 29 09:05:03 GMT 2016

Thanks Ron, much appreciated. 

I'll pass the information on to the technical teams.

Helen

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From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of xerte-request at lists.nottingham.ac.uk
Sent: 28 November 2016 16:24
To: xerte at lists.nottingham.ac.uk
Subject: Xerte Digest, Vol 261, Issue 2

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Today's Topics:

   1. Re: Error Message when working in Xerte (Ron Mitchell)

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Message: 1
Date: Mon, 28 Nov 2016 16:11:35 -0000
From: "Ron Mitchell" <ronm at mitchellmedia.co.uk>
To: "'Xerte discussion list'" <xerte at lists.nottingham.ac.uk>
Subject: [Xerte] Re: Error Message when working in Xerte
Message-ID: <020501d24992$182fbbc0$488f3340$@mitchellmedia.co.uk>
Content-Type: text/plain; charset="us-ascii"

Hi Helen

1)      Assuming you mean version then just visit http://
yourinstallationaddress/version.txt 

2)      Sounds like the Xerte installation isn't set up correctly by your
technical staff - when you create a project via the browser it should be creating a subfolder for that project in USER-FILES and anything you upload and save gets written there. Did they test via guest access before switching to ldap? You can switch to guest access via the management area then refresh or close all browsers and then revisit to test via guest access and eliminate the ldap configuration being part of the problem. The admin account you mention is only for the management area and doesn't work for logging in to the normal workspace.

HTH

Ron

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Davies Helen.M.
Sent: 28 November 2016 15:41
To: 'xerte at lists.nottingham.ac.uk' <xerte at lists.nottingham.ac.uk>
Subject: [Xerte] Error Message when working in Xerte

Hi,

I have two questions if I may:

1)       Is there a way that I can tell which installation of Xerte I am
working on?  I have access to the management.php panel but not sure I have anything deeper than that.

2)      Our technical staff have created a test server for Xerte and I'm in
the process of testing it (it's 3.x - hence the question above).  I can login fine, using both my LDAPped ID and using the administrator username and password.  I can create a Learning Object and can create pages (I've only tried text pages so far as part of my testing plan).  However, Xerte doesn't appear to save these pages, nor the content within them, and when I try to play or publish I simply get "error" - no code or information to help me troubleshoot.  I've tried using Chrome (Version 54.0.2840.99 m) and Firefox (Version 50.0) so far but get the same issues.  Is this me having a dull moment, or is there a setting that I need to change somewhere, or get our technicians to change?

Many thanks in advance

Kind regards

Helen

Helen M Davies   FHEA , COLF, Dip RSA                             Helen M
Davies FHEA , COLF, Dip RSA

Cynorthwyydd Cymorth e-Ddysgu                                      eLearning
Support Assistant

Academi Dysgu ac Addysgu Abertawe (ADAA)              Swansea Academy for
Learning & Teaching (SALT)

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Services and Systems

Prifysgol Abertawe
Swansea University

Parc Singleton, Abertawe
Singleton Park, Swansea

SA2 8PP
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e-bost:  <mailto:helen.m.davies at swansea.ac.uk> helen.m.davies at swansea.ac.uk
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