[Xerte] Re: Accessibility icon

[Bardell, Jason]

Thank you for all your comments

It possibly is caching related, unfortunately we use citrix servers and I've had to pass this to our IS department who are unsure how to address.  Does anyone know how to fix in citrix? Additionally if we try to open Learning Objects that we've viewed recently, they fail to open at all which makes me believe that there is a caching issue. We do have Explorer access outside of our citrix which we've cut and pasted the LO's url into and they work fine (not practical solution though), our issue I believe involves our citrix somehow.... Any knowledgeable people out there...?

Many thanks

Jason

Jason Bardell   | Kent Fire & Rescue Service | W: www.kent.fire-uk.org<http://www.kent.fire-uk.org/>  | A: Service Headquarters, Straw Mill Hill, Tovil, Maidstone ME15 6XB

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell
Sent: 21 May 2014 13:49
To: 'Xerte discussion list'
Subject: [Xerte] Re: Accessibility icon

Hi Jason
as has been suggested it's caching - I just checked and the icons are in place and work fine.
HTH
Ron

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Bardell, Jason
Sent: 21 May 2014 12:39
To: 'Xerte discussion list'
Subject: [Xerte] Re: Accessibility icon

Hi A

Not getting that at all, this is our view...

[cid:image001.png at 01CF750B.CF093190]

Cheers

Jason

Jason Bardell   | Kent Fire & Rescue Service | W: www.kent.fire-uk.org<http://www.kent.fire-uk.org/>  | A: Service Headquarters, Straw Mill Hill, Tovil, Maidstone ME15 6XB

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Alistair McNaught
Sent: 21 May 2014 12:32
To: Xerte discussion list
Subject: [Xerte] Re: Accessibility icon

Hi Jason
Can't solve the problem (sorry, no tech skills) but this is what should be on the bottom line and where.
[cid:image002.png at 01CF750B.CF093190]

LHS = accessibility button, then contents then navigation.

A

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Bardell, Jason
Sent: 21 May 2014 11:57
To: 'Xerte at lists.nottingham.ac.uk'
Subject: [Xerte] Accessibility icon

Hello

Just upgraded our xerte 2.0 to 2.1 today and first observation is there is a grey box to the bottom left of the screen next to the zoom button (could be accessibility button?). Nothing is visible in the box and nothing happens when you click it, it also doesn't sit centrally (it's higher than the other buttons). Is there a fix for this?

Many thanks

Jason Bardell   | Kent Fire & Rescue Service | W: www.kent.fire-uk.org<http://www.kent.fire-uk.org/> | A: Service Headquarters, Straw Mill Hill, Tovil, Maidstone ME15 6XB



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Kent Fire & Rescue Service logs, records and reserves the right to analyse and act upon activity and communication on its Information Systems (including external systems such as external e-mail, emergency telephony etc), to meet our statutory responsibilities, protect systems from abuse, secure the effective operation of systems and any other lawful purpose.
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