[Xerte] Re: Names go missing from user profiles (Xerte 1.8)

[Linda Pan]

Hi Pat,

It is a live installation, but I have a duplicate system on a
development server where I could make code changes.

 

I will try and run some test to see if I can pin down this behaviour to
specific  actions.

 

One thought - does it matter that our Admin user does not exist in the
ActiveDirectory?

 

Thanks,

 

Linda

 

 

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Pat L (pgogy)
Sent: 06 March 2014 13:39
To: Xerte discussion list
Subject: [Xerte] Re: Names go missing from user profiles (Xerte 1.8)

 

Hi Linda,

Is the birkbeck install live? Or can you make a change to the code (via
editting over FTP?)

Thanks

Pat

 

On Thu, Mar 6, 2014 at 1:06 PM, Linda Pan <L.Pan at bbk.ac.uk> wrote:

Hi,

Just to add we are not using Kerberos/customised code.

 

The authetication setting in config.php is LDAP:

   $xerte_toolkits_site->authentication_method = 'Ldap';

 

And the server we connect to is ActiveDirectory.

 

In the database, the  sitedetails.integration_config_path value is
empty.

ldap.ldap_filter is 'cn='

ldap.ldap_filter_attr  Is 'sAMAccountName'

 

 

We are running version 1.8 rather 2.0 because we couldn't make version
2.0 work with our existing templates.

 

Thanks,

 

Linda

 

Linda Pan
Web Team, IT Services, 
Birkbeck, University of London, 
Egmont House, Tavistock Place, 
WC1H 9SF 

020 7380 3188
l.pan at bbk.ac.uk

 

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Pat L (pgogy)
Sent: 05 March 2014 18:31
To: Xerte discussion list
Subject: [Xerte] Re: Names go missing from user profiles (Xerte 1.8)

 

Hi Linda,

 

The names are usually populated via logging in. From recollection
Birkbeck aren't using LDAP but some kerberos code they wrote themselves?

 

If this data isn't returned via the query, then when log in occurs I
think it may wipe out the details entered. Could possibly be a simple
fix code wise but could also be something up with the authentication
code.

 

Hope this helps

 

Pat

 

On Wed, Mar 5, 2014 at 6:22 PM, Linda Pan <L.Pan at bbk.ac.uk> wrote:

Hi all,
We have an issue here at Birkbeck with Xerte 1.8.

When logged in as Admin, and checking the 'Users' list, there are a
number of entries where the names have disappeared, leaving only the
'View' link. Under User, most accounts have the name and then a link
"View", which displays the ID number, first name , surname  and
username. But on our installation some accounts have the fields for
First name and Surname empty and consequently it is difficult to find
users or the templates that belong to users. We've tried re-adding the
names several times, but they go missing again.

Did anybody experience anything similar and know how to fix this?
Any help or hints in the right direction would be very much appreciated.

Kind regards

Linda Pan



Web Team, IT Services,
Birkbeck, University of London,
Egmont House, Tavistock Place,
WC1H 9SF
l.pan at bbk.ac.uk



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