[Xerte] Re: Compressed (zip) folder is invalid and LDAP errors.
Jacob Yardley
j.yardley at londonmet.ac.uk
Mon Jul 28 15:39:33 BST 2014
They are Pat. Thank you, it was your reply to a zip export back in March
that made me think of PHP memory size problems being a solution. Is there
an easy way to change memory limit and max execution time in xerte php
settings or is it shared across the server because the old 2.0 build is on
a shared server.
On 28 July 2014 15:30, Pat L (pgogy) <xerte at pgogywebstuff.com> wrote:
> Are the ldap details in the sitedetails table?
>
>
> On Mon, Jul 28, 2014 at 3:22 PM, Jacob Yardley <j.yardley at londonmet.ac.uk>
> wrote:
>
>> Thanks for the reply Ron, we have tried a variety of users and browsers
>> (FF, Chrome and IE), successfully published projects and 1 page tests all
>> with the same result. Curiously our security on email detects an exe file
>> in the broken zip and will not let us send it, but will let us send the
>> non-broken zips I have made from the new build 2.1 server.
>>
>> The old current server started out quite a few versions back and has been
>> upgraded to 2.0 with changes to the LDAP settings made along the way as our
>> LDAP server moved. The 2.1 build is on a new VM server constructed purely
>> for xerte which makes me think we missed something key in the set-up for
>> LDAP to fall so flat. I did increase the php memory settings as they seemed
>> low on the new install, and as I say the zip export works on 2.1.
>>
>> Thoughts on upgrading 2.0 to 2.1 to see if it fixes the zip? Do not want
>> to risk breaking the LDAP on current live system.
>>
>> Tom Reijnders has had a couple of goes with LDAP fixes in 2.1 - both
>> interesting, but neither quite my problem, hence why I thought I'd skip
>> that completely as there is still the 'how do we transfer xerte files
>> between servers' question.
>>
>> http://www.xerte.org.uk/index.php?option=com_kunena&view=topic&catid=2&id=292&Itemid=759&lang=en
>>
>>
>> On 28 July 2014 14:51, Ron Mitchell <ronm at mitchellmedia.co.uk> wrote:
>>
>>> Re the zip export from 2.0 are you using IE by any chance? Can you try a
>>> different browser? Also make sure projects are published before exporting
>>> and test with a small project to eliminate size issues.
>>>
>>>
>>>
>>> From memory there were some issues for some (minority) users using IE
>>> but not a conclusive cause/solution and those same users were able to
>>> export ok using Chrome or Firefox.
>>>
>>>
>>>
>>> Re LDAP
>>>
>>> Did you install from scratch or an upgrade? If the latter did you run
>>> upgrade.php? It's always difficult to troubleshoot this kind of issue
>>> because configurations vary but as far as I'm aware 2.1 should work fine
>>> with LDAP once the settings are correct but it may depend on exactly which
>>> revision.
>>>
>>>
>>>
>>>
>>>
>>> *From:* xerte-bounces at lists.nottingham.ac.uk [mailto:
>>> xerte-bounces at lists.nottingham.ac.uk] *On Behalf Of *Jacob Yardley
>>> *Sent:* 28 July 2014 14:35
>>> *To:* xerte at lists.nottingham.ac.uk
>>> *Subject:* [Xerte] Compressed (zip) folder is invalid and LDAP errors.
>>>
>>>
>>>
>>> Hello List,
>>>
>>> Our users are able to export from version 2.0 as far as a zip file is
>>> created, but on trying to open the zip file are told it is invalid and it
>>> can neither be opened nor imported. Any idea why?
>>>
>>>
>>>
>>> We need to transfer to a new server soon which has 2.1 installed. Guest
>>> access and zip export works fine on the new server, but cannot get LDAP to
>>> work despite using the same settings as our 2.0 server. There seem to be
>>> few problems with LDAP on 2.1 noted elsewhere, but from debug logs we
>>> simply get the following repeated, so some key process is not taking place?
>>>
>>> 2014-07-18 12:04:48
>>> /var/www/xertetoolkits/website_code/php/database_library.php139Running :
>>> SELECT * FROM xertesitedetails
>>>
>>>
>>>
>>> As LDAP login does not work, had hoped to simply set the few users up
>>> via the database authentication method and have them import their files
>>> -hence our discovery of the zip problem.
>>>
>>> --
>>>
>>> Jacob Yardley tel: 020 7133 4081
>>>
>>> London Metropolitan University
>>>
>>> Companies Act 2006 : http://www.londonmet.ac.uk/companyinfo
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>>>
>>>
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>>
>>
>> --
>> Jacob Yardley tel: 020 7133 4081
>> London Metropolitan University
>>
>> Companies Act 2006 : http://www.londonmet.ac.uk/companyinfo
>>
>>
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>>
>
--
Jacob Yardley tel: 020 7133 4081
London Metropolitan University
Companies Act 2006 : http://www.londonmet.ac.uk/companyinfo
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