[Xerte] Re: MP4 Test

[Julian Tenney]

I'm finding that out.

Last year we had some issues. They had some videos my team had encoded for them from the Avid decks. I noticed they didn't work on Windows, so put them through Format Factory. That caused some other issue (I think it was audio synching, but without digging out the correspondence I can't remember)?), and they ended up re-encoding them back, because under that setting they worked on iPads and that was all they needed.

Now those videos are being repurposed in the bootstrap template, and in garnering feedback for the new format, loads of people have started saying 'ah, doesn't work' (on Windows when I looked into it). When I looked at the video encoding settings, they were using MP4V. I would like them to use a setting that works everywhere (the FF MP4 H264 settings that we all know work everywhere) so I want to prove it.

Thanks for all the input.

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell
Sent: 31 January 2014 10:02
To: 'Xerte discussion list'
Subject: [Xerte] Re: MP4 Test

I've never found a problem with those conversion settings. When you say "some users struggling to encode video to play properly in all browsers on all devices" does your test file work for them? e.g. is the problem their conversion process, how they've added the files to the LO filenames etc, or device specific?

Are they using Bootstrap too or Nottingham template?

Just things I would check/clarify.

Ron

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: 31 January 2014 09:50
To: Xerte discussion list
Subject: [Xerte] Re: MP4 Test

I've always worked on the basis that Format Factory, on the MP4 (H264) settings works everywhere.

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell
Sent: 31 January 2014 09:51
To: 'Xerte discussion list'
Subject: [Xerte] Re: MP4 Test

That's a much more detailed and better response than my previous response so to clarify...

Win 7 64bit laptop works via
IE
Chrome
Safari
Firefox
and Opera

and as I mentioned iPad and iPhone via Safari

HTH
Ron

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Yvonne Hood
Sent: 31 January 2014 09:41
To: Xerte discussion list
Subject: [Xerte] Re: MP4 Test

Hi Julian

I've just tested it on the following:

Work PC via Google Chrome: Loads the player but doesn't play (latest version of Chrome)
Work PC via IE9: Works fine
Home PC via Google Chrome: Works fine (latest version of Chrome)
IPad i0S7 via Safari: Works fine
IPad iOS7 via Google Chrome: Works fine
7" Android tablet via Google Chrome: Works fine

Not quite sure what's going on with Chrome on my work PC!

Let me know if I can do anything else to help.

Best regards
Yvonne


From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: 31 January 2014 09:25
To: Xerte discussion list (xerte at lists.nottingham.ac.uk<mailto:xerte at lists.nottingham.ac.uk>)
Subject: [Xerte] Re: MP4 Test

Hi,

I have some users struggling to encode video to play properly in all browsers on all devices. I'd really appreciate knowing if the example below works or fails on whatever deveice you happen to be reading this on:

http://www.nottingham.ac.uk/toolkits/play_9569

There is only one video, if you wouldn't mind trying to play it, in particular on iPads, I'd be grateful for the info. This example is a Format Factory encoding to MP4 using AVC(H264)

Thanks,

Julian


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