[Xerte] Re: lost pages

[Julian Tenney]

Can you share with us any other information that might help us understand if we have a problem:


-          Browser?

-          Operating System?

-          What you were doing at the time, if you can remember anything it might be really helpful…

-          Whether you were able to preview the pages intact?

-          How you came to notice the pages were missing?

-          Whether there is anything else that might help

Sorry to ask again, but without a bit more information, we are bit stuck, and obviously I would like to establish whether there is a fault in the software and fix it if there is, or add some safety code if it’s something we can check for. Losing data is something I take very seriously, so any help or insight you have would be very useful,

Thanks,

Julian

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: 04 February 2014 09:40
To: Xerte discussion list
Subject: [Xerte] Re: lost pages

Tell us more about what happened…

Did the new pages preview OK?

Any particular action before they got lost?

Did you publish the file?

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Mohamed Abdulkarim
Sent: 04 February 2014 09:16
To: xerte at lists.nottingham.ac.uk<mailto:xerte at lists.nottingham.ac.uk>
Subject: [Xerte] lost pages


i was working on xerte yesterday evening, unfortunately somehow i lost some pages, i can't figure out how to get them to show up again, is there any ways to get back to where it was before last update before 6:00pm?

Many thank






Mohamed Abdul karim
Learning Centre Facilitator
Learner Experience Team

Mohamed.Abdulkarim at westking.ac.uk<mailto:Mohamed.Abdulkarim at westking.ac.uk<mailto:Mohamed.Abdulkarim at westking.ac.uk%3cmailto:Mohamed.Abdulkarim at westking.ac.uk>>
Westminster Kingsway College
Kings Cross Learning Resources Centre
211 Grays Inn Road
London WC1X 8RA
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