[Xerte] Re: Error. Installation a new XOT 1.9 server

Thu Jan 17 08:19:25 GMT 2013

Good morning from Spain,
I haven't got a server. I have a count with a Internet Provider Services,
1&1 (Dual Avanzado)
Link to the features:
http://www.1and1.es/FeatureTOPackConfort count

I can't access to the $_SERVER['DOCUMENT_ROOT'];
/kunden/homepages/6/d449471299/htdocs
neither homepages/6/d449471299/htdocs

See Screenshot Attached with the directory tree

Any suggestions?

Thanks a lot!

____________________________
Luis Miguel Iglesias Albarrán  <http://about.me/luismiglesias>
about.me/luismiglesias
Tlf: +34 609693077

2013/1/17 Pat Lockley <patrick.lockley at googlemail.com>

> Hello,
>
> Your root file path isn't "/"
>
> It is the full path on your server - so from the error messages it looks
> like /home/something/something/something/
>
> try changing it to that
>
>
> On Thu, Jan 17, 2013 at 12:03 AM, Luis Miguel Iglesias Albarrán (Gmail) <
> luismiglesias at gmail.com> wrote:
>
>> Thanks a lot Paul!!
>>
>> ____________________________
>> Luis Miguel Iglesias Albarrán  <http://about.me/luismiglesias>
>> about.me/luismiglesias
>> Tlf: +34 609693077
>>
>>
>> 2013/1/17 Paul Swanson <Paul.Swanson at harlandfs.com>
>>
>>>   Sorry. At least you know that you have the correct value there. You
>>> should probably delete that file now.****
>>>
>>> ** **
>>>
>>> From the error messages it looks like XOT is unable to find files where
>>> it is looking for them, so either they didn’t get installed there, or the
>>> path for one or more of the site details is incorrect.****
>>>
>>> ** **
>>>
>>> *Paul Swanson*
>>>
>>> Internal Business Systems Analyst****
>>>
>>> Internal Business Intelligence****
>>>
>>> Harland Financial Solutions****
>>>
>>> (800) 274-7280 Ext. 2462****
>>>
>>> Paul.Swanson at harlandfs.com****
>>>
>>> ** **
>>>
>>> *From:* xerte-bounces at lists.nottingham.ac.uk [mailto:
>>> xerte-bounces at lists.nottingham.ac.uk] *On Behalf Of *Luis Miguel
>>> Iglesias Albarrán (Gmail)
>>> *Sent:* Wednesday, January 16, 2013 3:50 PM
>>>
>>> *To:* Xerte discussion list
>>> *Subject:* [Xerte] Re: Error. Installation a new XOT 1.9 server****
>>>
>>> ** **
>>>
>>> Yes, Paul. ****
>>>
>>> I ran the script http://luismiglesias.es/xot/server_doc_root.php ****
>>>
>>> and I filled the root_file_path field with that value, but... it's not
>>> running...****
>>>
>>> :(****
>>>
>>>
>>> ****
>>>
>>> ____________________________
>>> Luis Miguel Iglesias Albarrán  <http://about.me/luismiglesias>
>>> about.me/luismiglesias
>>> Tlf: +34 609693077****
>>>
>>> ** **
>>>
>>> 2013/1/17 Paul Swanson <Paul.Swanson at harlandfs.com>****
>>>
>>> Correction:****
>>>
>>> I see that your installation is not running on localhost, so type:****
>>>
>>>  ****
>>>
>>> http://luismiglesias.es/xot/server_doc_root.php****
>>>
>>>  ****
>>>
>>> … to run the file.****
>>>
>>>  ****
>>>
>>> *Paul Swanson*****
>>>
>>> Internal Business Systems Analyst****
>>>
>>> Internal Business Intelligence****
>>>
>>> Harland Financial Solutions****
>>>
>>> (800) 274-7280 Ext. 2462****
>>>
>>> Paul.Swanson at harlandfs.com****
>>>
>>>  ****
>>>
>>> *From:* xerte-bounces at lists.nottingham.ac.uk [mailto:
>>> xerte-bounces at lists.nottingham.ac.uk] *On Behalf Of *Paul Swanson
>>> *Sent:* Wednesday, January 16, 2013 3:20 PM****
>>>
>>>
>>> *To:* Xerte discussion list
>>> *Subject:* [Xerte] Re: Error. Installation a new XOT 1.9 server****
>>>
>>>  ****
>>>
>>> I wonder if you have the wrong value for root_file_path set. Drop the
>>> attached file in the xot directory, then run it in your browser by typing:
>>> ****
>>>
>>>  ****
>>>
>>> localhost/xot/server_doc_root.php ****
>>>
>>>  ****
>>>
>>> … in the address bar in a browser. It should tell you what the document
>>> root is, which I think is what you need for the root_file_path. Or maybe
>>> just entering this will work:****
>>>
>>>  ****
>>>
>>> SERVER[‘DOCUMENT_ROOT’]****
>>>
>>>  ****
>>>
>>> Make sure it is all in caps, it’s case –sensitive.****
>>>
>>>  ****
>>>
>>> *Paul Swanson*****
>>>
>>> Internal Business Systems Analyst****
>>>
>>> Internal Business Intelligence****
>>>
>>> Harland Financial Solutions****
>>>
>>> (800) 274-7280 Ext. 2462****
>>>
>>> Paul.Swanson at harlandfs.com****
>>>
>>>  ****
>>>
>>> *From:* xerte-bounces at lists.nottingham.ac.uk [
>>> mailto:xerte-bounces at lists.nottingham.ac.uk<xerte-bounces at lists.nottingham.ac.uk>]
>>> *On Behalf Of *Luis Miguel Iglesias Albarrán (Gmail)
>>> *Sent:* Wednesday, January 16, 2013 2:54 PM
>>> *To:* Xerte discussion list
>>> *Subject:* [Xerte] Re: Error. Installation a new XOT 1.9 server****
>>>
>>>  ****
>>>
>>> Impossible... ****
>>>
>>>  ****
>>>
>>> See luismiglesias.es/xot and the following captureshot...****
>>>
>>> ****
>>>
>>>
>>> ****
>>>
>>> ____________________________
>>> Luis Miguel Iglesias Albarrán
>>> *about.me/luismiglesias*
>>> Tlf: *+34 609693077***** <http://about.me/luismiglesias>
>>>
>>>  **** <http://about.me/luismiglesias>
>>>
>>> 2013/1/16 Pat Lockley <*patrick.lockley at googlemail.com*>****<http://about.me/luismiglesias>
>>>
>>> Its not a problem**** <http://about.me/luismiglesias>
>>>
>>> I don't think the changes have been saved in the database properly?****<http://about.me/luismiglesias>
>>>
>>>  **** <http://about.me/luismiglesias>
>>>
>>> On Wed, Jan 16, 2013 at 4:41 PM, Luis Miguel Iglesias Albarrán (Gmail) <
>>> *luismiglesias at gmail.com*> wrote:**** <http://about.me/luismiglesias>
>>>
>>>   Thanks Pat...**** <http://about.me/luismiglesias>
>>>
>>>  **** <http://about.me/luismiglesias>
>>>
>>> I have applied the changes in the database but still receive errors...
>>> See: *luismiglesias.es/xot***** <http://about.me/luismiglesias>
>>>
>>>  **** <http://about.me/luismiglesias>
>>>
>>> Sorry for the inconvenience**** <http://about.me/luismiglesias>
>>>
>>>  **** <http://about.me/luismiglesias>
>>>
>>> 2013/1/16 Pat Lockley <*patrick.lockley at googlemail.com*>****<http://about.me/luismiglesias>
>>>
>>> - I**** <http://about.me/luismiglesias>
>>>
>>>
>>>
>>>
>>> **** <http://about.me/luismiglesias>
>>>
>>>      ** ** <http://about.me/luismiglesias>
>>>
>>> _______________________________________________
>>> Xerte mailing list
>>> Xerte at lists.nottingham.ac.uk
>>> http://lists.nottingham.ac.uk/mailman/listinfo/xerte
>>>
>>>
>>
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