[Xerte] Re: Xerte OT2.0 - Shared settings - 'No one found with those details'

Sheppard, Nick N.E.Sheppard at leedsmet.ac.uk
Mon Aug 5 12:44:15 BST 2013


Oh ok...but I've logged in repeatedly and no display name...and was searching for a colleague who I know has also logged in:

[cid:image001.png at 01CE91D9.7E6F30B0]

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders
Sent: 05 August 2013 12:39
To: Xerte discussion list
Subject: [Xerte] Re: Xerte OT2.0 - Shared settings - 'No one found with those details'

[cid:image002.png at 01CE91D9.7E6F30B0]

NOTE: only users that have once logged in successfully (and thus have a workspace created for them) will be selectable for sharing, so NOT all LDAP users.
Op 5-8-2013 13:20, Sheppard, Nick schreef:
I have a similar issue...xerte has recently been installed for by our central IT services and though it is apparently synced with LDAP (and everyone can log in), shared settings doesn't work - I've just checked and there is nothing displayed for me under "Logged in as...". Something to do with LDAP setting?

Thanks

Nick




From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders
Sent: 05 August 2013 12:07
To: K.Peters at londonmet.ac.uk<mailto:K.Peters at londonmet.ac.uk>; Xerte discussion list
Subject: [Xerte] Re: Xerte OT2.0 - Shared settings - 'No one found with those details'

You have to use their real names, not their login names.

The name known to xerte can be viewed by the user it self in the lower right box of the workspace ('Logged in as ....)
or in the user tab of the management page.

Tom
Op 5-8-2013 12:56, Karen Peters schreef:
Hi,

We have the Xerte Online Toolkits 2.0 install and are having difficulty when trying to share toolkits with existing local Xerte users.

When I go to Properties > Shared Settings and try to share a learning object with a couple of colleagues I get the message 'No one found with those details'.  These are individuals who have recently logged into Xerte.  They get the same message when they try to share a learning object with me.

Note that this only happens with certain individuals - I can find names of other colleagues (who have used Xerte less recently) on the system.

Any ideas?

Thanks,
Karen

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