[Xerte] Re: Issues with Xerte Toolkits 1.5

Thu Jan 19 10:37:34 GMT 2012

Have you tried what Pat suggested, and:

- backed up your existing installation;
- unzipped the current zip file over the top of the existing files?

You can always go back to your old files that way.

If this is a trial with few users, then you could always start of with a clean install somewhere else, and migrate any content worth migrating over to the new install.

From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Prior
Sent: 19 January 2012 10:35
To: Xerte discussion list
Subject: [Xerte] Re: Issues with Xerte Toolkits 1.5

Yes - although we (as in the DfLL at Bath) only have one YouTube video embedded in our Xerte LOs, others who are using our installation are reporting the same issue:
Ed I Bremner<mailto:e.bremner at ukoln.ac.uk>
11 January 2012 14:49
Hi Julian,

what is the current state of affairs with using YouTube in Xerte.

I always found it a little fiddly, but got it working in the end, but at the moment, it doesn't seem to be working for me at all.  I get the player, but the video just doesn't load.

http://multimedia.bath.ac.uk/xerte/preview.php?template_id=190  Slide 4

Is this an issue to do with the Xerte installation, or should I just continue to play with the code?

cheers

eib

[cid:image001.jpg at 01CCD696.5AC4B0E0]
Julian Tenney<mailto:Julian.Tenney at nottingham.ac.uk>
19 January 2012 10:27
On every video?

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Prior
Sent: 19 January 2012 10:25
To: Xerte discussion list
Subject: [Xerte] Re: Issues with Xerte Toolkits 1.5

Hi Julian, here is the reply from our developer James:

Well - thing is, I could go on the forum and say "we have some problems
with our xerte install" but then I'd have to refer back to you to know
what they are! I think it is best you try to describe the problem you
are having and I will implement any suggested solution until I get the
OK to devote time to learning how it works and what it does.

With that in mind, here is the main problem we are having:

On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.

cheers

Julian

[cid:image002.jpg at 01CCD696.5AC4B0E0]
Julian Tenney<mailto:Julian.Tenney at nottingham.ac.uk>
16 January 2012 16:25
I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Prior
Sent: 16 January 2012 16:24
To: xerte at lists.nottingham.ac.uk<mailto:xerte at lists.nottingham.ac.uk>
Subject: [Xerte] Issues with Xerte Toolkits 1.5

Hi all,

We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.

Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?

If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?

many thanks

Julian
--
Julian Prior
e-Learning Development Officer
Division for Lifelong Learning
University of Bath
Claverton Down
Bath
BA2 7AY

Tel: 01225-383864
Email: j.prior2 at bath.ac.uk<mailto:j.prior2 at bath.ac.uk>
Twitter: @jpodcaster
Web: www.bath.ac.uk/lifelong-learning
<http://www.bath.ac.uk/lifelong-learning>

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
_______________________________________________
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[cid:image003.jpg at 01CCD696.5AC4B0E0]
Julian Prior<mailto:j.prior2 at bath.ac.uk>
16 January 2012 16:23
Hi all,

We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.

Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?

If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?

many thanks

Julian

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
_______________________________________________
Xerte mailing list
Xerte at lists.nottingham.ac.uk<mailto:Xerte at lists.nottingham.ac.uk>
http://lists.nottingham.ac.uk/mailman/listinfo/xerte

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment
may still contain software viruses which could damage your computer system:
you are advised to perform your own checks. Email communications with the
University of Nottingham may be monitored as permitted by UK legislation.

--
Julian Prior
e-Learning Development Officer
Division for Lifelong Learning
University of Bath
Claverton Down
Bath
BA2 7AY

Tel: 01225-383864
Email: j.prior2 at bath.ac.uk<mailto:j.prior2 at bath.ac.uk>
Twitter: @jpodcaster
Web: www.bath.ac.uk/lifelong-learning
<http://www.bath.ac.uk/lifelong-learning>
_______________________________________________
Xerte mailing list
Xerte at lists.nottingham.ac.uk<mailto:Xerte at lists.nottingham.ac.uk>
http://lists.nottingham.ac.uk/mailman/listinfo/xerte

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment
may still contain software viruses which could damage your computer system:
you are advised to perform your own checks. Email communications with the
University of Nottingham may be monitored as permitted by UK legislation.
[cid:image004.jpg at 01CCD696.5AC4B0E0]
Julian Prior<mailto:j.prior2 at bath.ac.uk>
19 January 2012 10:25
Hi Julian, here is the reply from our developer James:
Well - thing is, I could go on the forum and say "we have some problems
with our xerte install" but then I'd have to refer back to you to know
what they are! I think it is best you try to describe the problem you
are having and I will implement any suggested solution until I get the
OK to devote time to learning how it works and what it does.

With that in mind, here is the main problem we are having:

On the embed YouTube video page in XOT when it plays back we get a blank white rectangle with a "player loading" message. I have attached a screenshot to show this.

cheers

Julian

_______________________________________________
Xerte mailing list
Xerte at lists.nottingham.ac.uk<mailto:Xerte at lists.nottingham.ac.uk>
http://lists.nottingham.ac.uk/mailman/listinfo/xerte

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment
may still contain software viruses which could damage your computer system:
you are advised to perform your own checks. Email communications with the
University of Nottingham may be monitored as permitted by UK legislation.
[cid:image001.jpg at 01CCD696.5AC4B0E0]
Julian Tenney<mailto:Julian.Tenney at nottingham.ac.uk>
16 January 2012 16:25
I highly recommend the developer subscribes, asks the questions he has, get the answers he needs, and then un-subscribes. There be dragons in Chinese whispers.

From: xerte-bounces at lists.nottingham.ac.uk<mailto:xerte-bounces at lists.nottingham.ac.uk> [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Prior
Sent: 16 January 2012 16:24
To: xerte at lists.nottingham.ac.uk<mailto:xerte at lists.nottingham.ac.uk>
Subject: [Xerte] Issues with Xerte Toolkits 1.5

Hi all,

We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.

Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?

If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?

many thanks

Julian
--
Julian Prior
e-Learning Development Officer
Division for Lifelong Learning
University of Bath
Claverton Down
Bath
BA2 7AY

Tel: 01225-383864
Email: j.prior2 at bath.ac.uk<mailto:j.prior2 at bath.ac.uk>
Twitter: @jpodcaster
Web: www.bath.ac.uk/lifelong-learning
<http://www.bath.ac.uk/lifelong-learning>

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
_______________________________________________
Xerte mailing list
Xerte at lists.nottingham.ac.uk<mailto:Xerte at lists.nottingham.ac.uk>
http://lists.nottingham.ac.uk/mailman/listinfo/xerte

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment
may still contain software viruses which could damage your computer system:
you are advised to perform your own checks. Email communications with the
University of Nottingham may be monitored as permitted by UK legislation.
[cid:image004.jpg at 01CCD696.5AC4B0E0]
Julian Prior<mailto:j.prior2 at bath.ac.uk>
16 January 2012 16:23
Hi all,

We are currently running version 1.5 of XOT at the University of Bath as a pilot project. We are encountering a problem with YouTube videos not playing properly and have replaced the existing .rlms which Ron M posted last week. However we are still having the same problems and Julian T suggested that it might be a more serious issue with our installation. We attempted an upgrade to v1.7 a little while back but apparently it failed and we had to roll back to 1.5.

Our developer who looks after our installation is unable to follow this list due to time constraints so he has asked me to seek advice from the community. We would like to have 1.7 running and we are wondering whether a clean install is the way to go. If we do a clean install, what are the implications for the Xerte resources that we have already created, some of which are publicly shared as OER?

If we attempt another upgrade could somebody talk us through the steps that we need to take including file paths etc?

many thanks

Julian

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system: you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
_______________________________________________
Xerte mailing list
Xerte at lists.nottingham.ac.uk<mailto:Xerte at lists.nottingham.ac.uk>
http://lists.nottingham.ac.uk/mailman/listinfo/xerte

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment
may still contain software viruses which could damage your computer system:
you are advised to perform your own checks. Email communications with the
University of Nottingham may be monitored as permitted by UK legislation.

--
Julian Prior
e-Learning Development Officer
Division for Lifelong Learning
University of Bath
Claverton Down
Bath
BA2 7AY

Tel: 01225-383864
Email: j.prior2 at bath.ac.uk<mailto:j.prior2 at bath.ac.uk>
Twitter: @jpodcaster
Web: www.bath.ac.uk/lifelong-learning
<http://www.bath.ac.uk/lifelong-learning>
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