[Xerte] Re: Video problem in IE8 with .flv

[Julian Tenney]

Hmm. Intermittent issues are tricky. The video is known to load in Xerte when the metadataReceived event fires. In this case it appears to be firing before the metadata has loaded for some reason.

Can you try running the video file through the metadata injector flvmdi.exe, or use the gui flvmdigui.exe:
http://www.buraks.com/flvmdi/


From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Richards B A (LCSS)
Sent: 13 December 2011 11:47
To: xerte at lists.nottingham.ac.uk
Subject: [Xerte] Video problem in IE8 with .flv

Hi,

I've got an intermittent error with .flv files not loading in Xerte in IE 8.

This screenshot shows how the page should look with the video loaded correctly (XerteVideoNoError.png):

[cid:image001.png at 01CCB98D.A6415AD0]


This screenshot shows the error (XerteVideoError.png):

[cid:image002.png at 01CCB98D.A6415AD0]


As you can see the video fails to load and those three graphics appear instead. However, if you navigate through to the next page, then return to the video page, the video will load. Also, this does not happen every time in IE 8.

I've not seen this error in other browsers. The video is a short introduction, a few minutes at most.

Has anybody seen this bug, or similar, before?

Are there any solutions/workarounds?

Thanks

Barry

Barry Richards
Senior Multimedia Developer
Multimedia Development Team, LCSS-IS
University of Glamorgan
+44 (0)1443 48 2120






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