[Xerte] RE: Institutional Browser issues

Thu Oct 22 16:20:01 BST 2009

Where are you?

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Patrick
Lockley
Sent: Thursday, October 22, 2009 4:16 PM
To: Xerte discussion list
Subject: RE: [Xerte] RE: Institutional Browser issues

mime types anyone

weather's lovely here

________________________________

From: xerte-bounces at lists.nottingham.ac.uk on behalf of Adam Read
Sent: Wed 21/10/2009 09:54
To: 'Xerte discussion list'
Subject: RE: [Xerte] RE: Institutional Browser issues

Yes this is exactly the problem, the USER-FILES folder is completely
empty (except a text file).

XOT is obviously not writing to the folder - but I don't know why. The
folder security settings look fine to me. 

Is there any way to force XOT to try and create a directory and produce
an error report?

___________________________________

 Adam Read

 Learning Technologist

 University College Plymouth St Mark & St John

 aread at marjon.ac.uk 

 tel: 01752 636700 ext: 5673

 Room 563, Kirby Cudmore Building

 twitter.com/adamread <http://www.twitter.com/adamread>  

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Matthew Leach
Sent: 21 October 2009 09:46
To: Xerte discussion list
Subject: RE: [Xerte] RE: Institutional Browser issues

Each time you create project a new folder should be created in
xertetoolkits\USER-FILES\

If you can't edit then perhaps they're just not being created.  Can you
check the directory?

If you can edit but not preview then it might be a failure to recognise
rlt etc. as XML.

________________________________

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Adam Read
Sent: 21 October 2009 08:43
To: Xerte discussion list
Subject: RE: [Xerte] RE: Institutional Browser issues

No, logging in as a new user gives a blank workspace. 

If you want to see if this happens for you, goto:
http://elearning.net.marjon.ac.uk/rlo/ and login using john/johnpassword

Adam

___________________________________

 Adam Read

 Learning Technologist

 University College Plymouth St Mark & St John

 aread at marjon.ac.uk 

 tel: 01752 636700 ext: 5673

 Room 563, Kirby Cudmore Building

 twitter.com/adamread <http://www.twitter.com/adamread>  

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Patrick
Lockley
Sent: 21 October 2009 00:13
To: Xerte discussion list
Subject: RE: [Xerte] RE: Institutional Browser issues

Create a second user, log in as that user, do you see the other users
material?

________________________________

From: xerte-bounces at lists.nottingham.ac.uk on behalf of Adam Read
Sent: Tue 20/10/2009 15:20
To: 'Xerte discussion list'
Subject: RE: [Xerte] RE: Institutional Browser issues

Hi Pat

I've just got back to having a look at XOT again. I've tried you first
suggestion from below. Here's a screenshot of the session output:

Error! Filename not specified.

I've logged on using switch.php, but as mentioned below can't edit
content.

Any suggestions?

Adam

___________________________________

 Adam Read

 Learning Technologist

 University College Plymouth St Mark & St John

 aread at marjon.ac.uk 

 tel: 01752 636700 ext: 5673

 Room 563, Kirby Cudmore Building

 twitter.com/adamread <http://www.twitter.com/adamread>  

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Patrick
Lockley
Sent: 16 October 2009 11:50
To: Xerte discussion list
Subject: RE: [Xerte] RE: Institutional Browser issues

1)      I can create a new project (although it doesn't appear in the
Projects Window until I refresh). 

That's the session not being set properly.

try this echo "<pre>"; print_r($_SESSION); echo "</pre>";  somewhere in
index.php

looks like the session isn't setting properly.

2)      Once it's created and I try to 'edit' the flash pop-up won't let
me do anything. None of the insert etc buttons are clickable.

Probably for the same reason - but that usually means one of the paths
isn't working correctly as the Xerte interface needs the xwd and rlt to
configure itself, and its likely its not getting either.

Try dumping out the session and seeing what you get.

Failing that, install fiddler, and see what turns red.

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Adam Read
Sent: 16 October 2009 11:19
To: 'Xerte discussion list'
Subject: [Xerte] RE: Institutional Browser issues

I've got XOT up and running using 'switch.txt' as the index page. This
works and lets me login. Once I'm in things unfortunately don't seem to
be working.

I can create a new project (although it doesn't appear in the Projects
Window until I refresh). Once it's created and I try to 'edit' the flash
pop-up won't let me do anything. None of the insert etc buttons are
clickable.

I've tried using IE8 (and in compatibility mode) and Firefox 3.5. Server
is running IIS6 with PHP 5 and MySQL.

Any ideas what this issue could be? I suspect it's trying to write to
various folders on the server but failing? There are no logs in the
folder.

Thanks

Adam

___________________________________

 Adam Read

 Learning Technologist

 University College Plymouth St Mark & St John

 aread at marjon.ac.uk 

 tel: 01752 636700 ext: 5673

 Room 566, Kirby Cudmore Building

 twitter.com/adamread <http://www.twitter.com/adamread>  

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of MARTIN PAUL
Sent: 16 October 2009 10:49
To: Xerte discussion list
Subject: [Xerte] RE: Institutional Browser issues

which ie ..

<ez-mail#0.8>

________________________________

From: xerte-bounces at lists.nottingham.ac.uk
[xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Neil Witt
[N.Witt at plymouth.ac.uk]
Sent: 16 October 2009 09:56
To: xerte at lists.nottingham.ac.uk
Subject: [Xerte] Institutional Browser issues

Just having fun diagnosing an issue that's raised its head now that more
users are using Xerte as part of a wider pilot

The issue is with the Edit and Properties windows

I use IE and have no problem with accessing this functionality from the
Uni or anywhere else

Firefox and Safari work fine from outside the University, but most of
the time when accessing from within the Uni using these browsers the
Edit window is blank and Properties window comes up with "Sorry you do
not have rights to this template". The annoying thing is that sometimes
it works fine from the Uni.

As this is a pilot we are using  an index page based on switch.txt

The easiest solution is just to tell everyone to use IE, but it would be
nice not to.

So...anyone else had similar issues?

Thanks

Neil

________________________________________
Dr Neil Witt BSc (Hons) PhD FRIN FHEA
Head of Technology Enhanced Learning

Teaching and Learning Directorate

University of Plymouth

Tel +44 (0)1752 587908
Email neil.witt at plymouth.ac.uk <mailto:neil.witt at plymouth.ac.uk>  

________________________________________

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________________________________

University College Plymouth St Mark & St John
Derriford Road   Plymouth  PL6 8BH

Phone 01752 636700   Web  marjon.ac.uk

Principal: Professor Margaret Noble 

A Church of England College Founded in 1840

University College Plymouth St Mark & St John is a registered charity
the trustee of which is a company limited by guarantee registered in
England No. 986239

________________________________

University College Plymouth St Mark & St John
Derriford Road   Plymouth  PL6 8BH

Phone 01752 636700   Web  marjon.ac.uk

Principal: Professor Margaret Noble 

A Church of England College Founded in 1840

University College Plymouth St Mark & St John is a registered charity
the trustee of which is a company limited by guarantee registered in
England No. 986239

________________________________

University College Plymouth St Mark & St John
Derriford Road   Plymouth  PL6 8BH

Phone 01752 636700   Web  marjon.ac.uk

Principal: Professor Margaret Noble 

A Church of England College Founded in 1840

University College Plymouth St Mark & St John is a registered charity
the trustee of which is a company limited by guarantee registered in
England No. 986239

________________________________

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________________________________

University College Plymouth St Mark & St John
Derriford Road   Plymouth  PL6 8BH

Phone 01752 636700   Web  marjon.ac.uk

Principal: Professor Margaret Noble 

A Church of England College Founded in 1840

University College Plymouth St Mark & St John is a registered charity
the trustee of which is a company limited by guarantee registered in
England No. 986239

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