[Xerte] How to Install Xerte Online Toolkits

Fri Aug 21 11:07:54 BST 2009

What did the software developers say?

I would assume the problem is that your siteground host doesn't have the
ldap php extensions installed and as such these cause the site to fail.
I guess the siteground tech have never heard of log files.

As such, I would rename index.php to be something else, and then look at
either demo.txt (no security whatsoever, lets anyone in), or switch.txt
in which you can set up accounts by typing them into the file. 

Once you have a preferred option, rename either demo.txt or switch.txt
to be index.php and try the site again.

However, I recommend you don't use demo on any server the public can get
at, unless you've got some other authentication system in place.

From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Peter
Pretorius
Sent: 21 August 2009 05:59
To: Xerte discussion list
Subject: Re: [Xerte] How to Install Xerte Online Toolkits

I spent a few hours tonight working with tech support from
Siteground.com.  I'm now at the point that I believe list member Marc
Widmer got to last month, when he was trying to install.  That is, when
I try to view the URL, I see only a number "1" in the upper left hand
corner of a white window.

The last message from Siteground read as follows:

Siteground Tech:  "I just tried to install it anew by completing the
page 4 with test information and complete installation massage was
displayed. However, when we tried to access it there was actually no web
site. Unfortunately, we are not aware of the used php code for the
application and that is why, I will recommend you to contact the
software developers for further assistance."

Thanks,
Pete

On Thu, Aug 20, 2009 at 10:36 PM, Peter Pretorius
<pete.pretorius at gmail.com> wrote:

Pat,

Thanks for your feedback.  I'm not sure I understand your last sentence,
but when I started over again from scratch and left the settings at 755,
I was able to successfully continue to the next page of the install.
LOL.  Of course on that page, I found new challenges; the first being
what to enter for "the name of the host where you would like the
toolkits database to be created on."  

I'm uncertain what I need to enter here, or in what format it should be
(e.g. what it should look like).  Should I be entering the server name?
The home directory?  The public HTML directory?

Thanks,
Pete

On Wed, Aug 19, 2009 at 4:41 AM, Patrick Lockley
<Patrick.Lockley at nottingham.ac.uk> wrote:

	Hello,

	755 should work, though for the install 777 takes the chance
away of any problems.

	You could try again using 755 (as I believe some people on here
have done so already).

	500 is an apache error - generated by your web server. If it
doesn't like 777 then there's nothing that can be done other than the
above.

	If you're using shared hosting you'll I suspect not be able to
adjust php.ini so you shouldn't worry about it (though you'll find the
size of the files you can upload will be seriously limited).

	The installer "is" the step by step guide. We've never had a
server doesn't like this error before, normally it's just the database
going screwy.

	Pat

	From: xerte-bounces at lists.nottingham.ac.uk
[mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Peter
Pretorius
	Sent: 19 August 2009 03:36
	To: xerte at lists.nottingham.ac.uk
	Subject: [Xerte] How to Install Xerte Online Toolkits

	Hi all,

	I'm a true novice to working with web servers and web hosting.
Although I had no trouble installing the Xerte desktop app on my laptop,
when I tried my hand at installing Xerte Online Toolkits on my web
server, I ran into trouble.  My hosting service is Siteground
(www.siteground.com).

	I was able to download toolkits, and upload it to the server
into its own folder, without a problem.  I was then able to successfully
use my browser to view the "setup" page.  On that page, Xerte directs
you to set permissions for roughly five folders/files to 777.  I should
note that the default setting for all of these folders was 755.  I was
able to successfully change the permissions to 777.  However, upon
trying to "continue" the install, I received an error message that
reads:  "500 - internal server error."  The error page lists several
possible reasons for this error, with one of them being:  "Incorrect
file/directory permissions: Above 755."

	By the way, that initial Xerte Toolkits setup page also directs
you to adjust several php files.  Some of those files I was completely
unable to find.

	I looked for guidance in the list archives, and through a
general web Google search, but perhaps I'm not searching in the correct
manner or in the correct location.

	Is there a step-by-step setup guide for Xerte Online Toolkits?

	Any assistance would be greatly appreciated.

	Thanks,
	Pete Pretorius
	Curriculum Designer
	Salem, MA  USA

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