[Xerte-dev] Re: Session ID not set

[Pat Lockley (Pgogy)]

Could also put a get value on index and if set trigger a timeout ajax 
call to check the session ad infinitum

I would guess maybe something on their device is messing with the 
headers

On 2017-10-20 08:53, Fay Cross wrote:
> I'm not sure - how do I find that out?
> 
> -----Original Message-----
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Pat
> Lockley (Pgogy)
> Sent: 20 October 2017 12:59
> To: For Xerte technical developers <xerte-dev at lists.nottingham.ac.uk>
> Subject: [Xerte-dev] Re: Session ID not set
> 
> His browsers and his devices though, he might have all manner of
> extensions or settings.
> Does the Notts xerte use db sessions or server sessions?
> 
> On 2017-10-20 07:01, Fay Cross wrote:
>> So, I've had some more info from him now. It doesn't work consistently
>> on any browser or device. Occasionally he can login and it works ok
>> but most of the time it won't. Earlier today he managed to login ok
>> but then after logging out & back in again a few minutes later it
>> won't work.
>> 
>> He says he tends to always logout by clicking the logout button rather
>> than just closing window - not sure this is relevant but I've never
>> had this issue & never bother with using the proper logout button.
>> 
>> -----Original Message-----
>> From: xerte-dev-bounces at lists.nottingham.ac.uk
>> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Pat
>> Lockley (Pgogy)
>> Sent: 20 October 2017 11:56
>> To: For Xerte technical developers <xerte-dev at lists.nottingham.ac.uk>
>> Subject: [Xerte-dev] Re: Session ID not set
>> 
>> Does the username work on any other computer / device?
>> 
>> On 2017-10-20 06:25, Fay Cross wrote:
>>> One of our users is unable to edit any of their projects as they
>>> always get a 'Session ID not set' message when they open the editor.
>>> Apparently when it stopped working in Chrome initially but now won't
>>> work on any device or browser they try. They have access to two
>>> accounts on our installation and they only have issues with one of
>>> these so it doesn't sound like it's a problem with anything their 
>>> end.
>>> 
>>> 
>>> This does come up from time to time with other users but as far as I
>>> know no one else has completely been unable to edit in any browser.
>>> 
>>> Any ideas? From a bit of debugging I can see that all the session
>>> data is definitely being lost but as they are logging in & trying to
>>> edit straight away it's not the normal timeout due to inactivity
>>> behaviour that you'd expect.
>>> 
>>> Thanks
>>> 
>>> Fay
>>> 
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>> Please do not use, copy or disclose the information contained in this
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>> University of Nottingham.
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>> This message has been checked for viruses but the contents of an
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>> computer system, you are advised to perform your own checks. Email
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> 
> 
> This message and any attachment are intended solely for the addressee
> and may contain confidential information. If you have received this
> message in error, please send it back to me, and immediately delete it.
> 
> Please do not use, copy or disclose the information contained in this
> message or in any attachment.  Any views or opinions expressed by the
> author of this email do not necessarily reflect the views of the
> University of Nottingham.
> 
> This message has been checked for viruses but the contents of an
> attachment may still contain software viruses which could damage your
> computer system, you are advised to perform your own checks. Email
> communications with the University of Nottingham may be monitored as
> permitted by UK legislation.

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