[Xerte-dev] Re: Session ID not set

[Pat Lockley (Pgogy)]

Does the username work on any other computer / device?

On 2017-10-20 06:25, Fay Cross wrote:
> One of our users is unable to edit any of their projects as they
> always get a 'Session ID not set' message when they open the editor.
> Apparently when it stopped working in Chrome initially but now won't
> work on any device or browser they try. They have access to two
> accounts on our installation and they only have issues with one of
> these so it doesn't sound like it's a problem with anything their end.
> 
> 
> This does come up from time to time with other users but as far as I
> know no one else has completely been unable to edit in any browser.
> 
> Any ideas? From a bit of debugging I can see that all the session data
> is definitely being lost but as they are logging in & trying to edit
> straight away it's not the normal timeout due to inactivity behaviour
> that you'd expect.
> 
> Thanks
> 
> Fay
> 
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