[Xerte-dev] Re: Installation not working

[Julian Tenney]

I meant what happens when you try the Nottingham install Ron?

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From: xerte-dev-bounces at lists.nottingham.ac.uk <xerte-dev-bounces at lists.nottingham.ac.uk> on behalf of Julian Tenney <Julian.Tenney at nottingham.ac.uk>
Sent: 05 April 2017 18:15:50
To: 'For Xerte technical developers'
Subject: [Xerte-dev] Re: Installation not working


they were making some changes and some interruption was expected.


I just logged in and tried: I get a workspace but cannot edit any projects: I get an empty editor in Edge and Chrome on my Surface Pro.


What happens now?

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From: xerte-dev-bounces at lists.nottingham.ac.uk <xerte-dev-bounces at lists.nottingham.ac.uk> on behalf of Ron Mitchell <ronm at mitchellmedia.co.uk>
Sent: 05 April 2017 17:51:10
To: 'For Xerte technical developers'
Subject: [Xerte-dev] Re: Installation not working

Hi Tom
This is weird – I’ve been at a meeting all day but got an email from someone scared that they’d lost all their work with the same empty workspace as Julian reported.
I’m just checking now and get the same problem with my own account on this installation.
Chrome shows the following error:

Uncaught SyntaxError: Unexpected token P in JSON at position 0
    at JSON.parse (<anonymous>)
    at XMLHttpRequest.refreshworkspace_stateChanged (template_management.js:648)

But nothing has changed or been changed with this installation so what would cause it to suddenly stop working correctly?

Cheers
Ron

From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders
Sent: 04 April 2017 12:50
To: For Xerte technical developers <xerte-dev at lists.nottingham.ac.uk>
Subject: [Xerte-dev] Re: Installation not working

It is an invalid response by

website_code/php/templates/get_templates_sorted.php

And yes, that could have to do with db problems, but also timeout (it takes to long to get all the items in your workspace).

Check what the contents are of response (assigned on line 647 of website_code/scripts/template_management.js) in the console of your browser. That should give you a hint.

Tom

Op 4-4-2017 om 13:34 schreef Julian Tenney:
Was working fine earlier, now when I log in I get empty workspace: this sounds like a db issue?

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