[Xerte-dev] Re: Blank Screen on loading?

Tue Sep 9 10:25:25 BST 2014

The LO just shows a blank screen? This is what we were kicking around last week, but I don't have a IE9 machine to test on. I know some LOs work fine, so conclude this is something to do with this particular LO.

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
Sent: 09 September 2014 10:20
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

What is it that doesn't work? I've just tested on BrowserStack in IE9 and it seems fine to me...

The modern.ie warning is a "may not" work warning...

Regards,

John Smith | Learning Technologist
Room A250, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University Cowcaddens Road | Glasgow | G4 0BA

Please address ALL support requests to hlsblt at gcu.ac.uk where one of the School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
________________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney [Julian.Tenney at nottingham.ac.uk]
Sent: 09 September 2014 10:07
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

Just returning to this after being poorly this weekend: the thing that beats me is, if this is jquery problem, why isn't it affecting all LOs?

Julian

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell
Sent: 03 September 2014 17:03
To: 'For Xerte technical developers'
Subject: [Xerte-dev] Re: Blank Screen on loading?

Try modern.ie
https://modern.ie/en-gb/report#http%3A%2F%2Fwww.nottingham.ac.uk%2Ftoolkits%
2Fplay_9199
That seems to suggest jquery too?

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: 03 September 2014 16:28
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

Hmm. It's not the MathJax thing, just had confirmation that despite Ron's fix the screen is still blank.

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
Sent: 03 September 2014 14:55
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

Wait, it might be a red herring... the way the redundancy works for that is that it tries to load the cdn version and if it fails then it goes local (but not in acapulco...)

So the 404 might actually not be an issue...

Regards,

John Smith | Learning Technologist
Room A250, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University Cowcaddens Road | Glasgow | G4 0BA

Please address ALL support requests to hlsblt at gcu.ac.uk where one of the School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
________________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk
[xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney [Julian.Tenney at nottingham.ac.uk]
Sent: 03 September 2014 14:45
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

Yeah, but this url points to the hosted jquery?

We include it in the install don't we?

This is a user that's added quite a bit of HTML / CSS, perhaps he's loading it himself, not aware it's already there...

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
Sent: 03 September 2014 14:41
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

It could be jQuery 1.7.1...

Dave Goodwin updated that in Github a while back as he was having issues with it but not sure exactly what issues...

Regards,

John Smith | Learning Technologist
Room A250, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University Cowcaddens Road | Glasgow | G4 0BA

Please address ALL support requests to hlsblt at gcu.ac.uk where one of the School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
________________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk
[xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Dave Burnett [d_b_burnett at hotmail.com]
Sent: 03 September 2014 14:20
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

http://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js
in address bar will load in Chrome (I get the page of script in the browser window).

In IE8, I get a series of prompts whether to save or run.
If I try to Run I get a Windows jscript runtime error ""window" is undefined.

> From: J.J.Smith at gcu.ac.uk
> To: xerte-dev at lists.nottingham.ac.uk
> Date: Wed, 3 Sep 2014 14:15:27 +0100
> Subject: [Xerte-dev] Re: Blank Screen on loading?
>
> And is this the one which still isn't working on IE9?
>
> It works fine for me on Chrome/Mac and MathJax loads fine...
>
> Might be an IE9 specific issue that we've not seen before. I can't
> test
just now as I don't have IE9 anywhere...
>
> Regards,
>
> John Smith | Learning Technologist
> Room A250, Govan Mbeki Building | School of Health & Life Sciences |
> Glasgow Caledonian University Cowcaddens Road | Glasgow | G4 0BA
>
> Please address ALL support requests to hlsblt at gcu.ac.uk where one of
> the
School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
> ________________________________________
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
> [Julian.Tenney at nottingham.ac.uk]
> Sent: 03 September 2014 14:00
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: Blank Screen on loading?
>
> http://www.nottingham.ac.uk/toolkits/play_9199
>
>
>
> -----Original Message-----
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith,
> John
> Sent: 03 September 2014 14:00
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: Blank Screen on loading?
>
> At what URL?
> Regards,
>
> John Smith | Learning Technologist
> Room A250, Govan Mbeki Building | School of Health & Life Sciences |
> Glasgow Caledonian University Cowcaddens Road | Glasgow | G4 0BA
>
> Please address ALL support requests to hlsblt at gcu.ac.uk where one of
> the
School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
> ________________________________________
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Dave Burnett
> [d_b_burnett at hotmail.com]
> Sent: 03 September 2014 13:52
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: Blank Screen on loading?
>
> IE8 gives me a blank page and this error:
>
>
>
> Webpage error details
>
> User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64;
> Trident/4.0; HotbarSearchToolbar 1.1; GTB7.5; SLCC1; .NET CLR
> 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.30729; .NET CLR
> 3.5.30729)
> Timestamp: Wed, 3 Sep 2014 12:49:50 UTC
>
>
> Message: Script error
> Line: 0
> Char: 0
> Code: 0
> URI: http://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js
>
>
>
>
>
>
>
>
> > From: ronm at mitchellmedia.co.uk
> > To: xerte-dev at lists.nottingham.ac.uk
> > Date: Wed, 3 Sep 2014 13:49:23 +0100
> > Subject: [Xerte-dev] Re: Blank Screen on loading?
> >
> > I think this is different to any no internet access issue. I think
> > it's due to the mathjax cdn change that I mentioned yesterday and
> > Tom has fixed in various branches. The zip I attached yesterday has
> > the required changes for xerte and site templates.
> >
> > -----Original Message-----
> > From: xerte-dev-bounces at lists.nottingham.ac.uk
> > [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of
> > Smith, John
> > Sent: 03 September 2014 13:30
> > To: For Xerte technical developers
> > Subject: [Xerte-dev] Re: Blank Screen on loading?
> >
> > Yes, on some installs, no internet access meant that the LO wouldn't
load.
> > We added a try/catch block around the MathJax statements to stop JS
> > terminating there...
> >
> > Regards,
> >
> > John Smith | Learning Technologist
> > Room A250, Govan Mbeki Building | School of Health & Life Sciences |
> > Glasgow Caledonian University Cowcaddens Road | Glasgow | G4 0BA
> >
> > Please address ALL support requests to hlsblt at gcu.ac.uk where one of
> > the School Learning Technologists will pick up the job. This will
> > ensure that all jobs are completed as promptly as possible.
> > ________________________________________
> > From: xerte-dev-bounces at lists.nottingham.ac.uk
> > [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian
> > Tenney [Julian.Tenney at nottingham.ac.uk]
> > Sent: 03 September 2014 13:18
> > To: For Xerte technical developers
> > (xerte-dev at lists.nottingham.ac.uk)
> > Subject: [Xerte-dev] Blank Screen on loading?
> >
> > We have a user, IE9, whose LO is a blank screen on loading. Works
> > fine in every browser on my machine, but I have IE11. Debug panel
> > shows this, so there is a problem loading MathJax - but would this
> > cause
a blank screen?
> >
> > [cid:image001.png at 01CFC779.9E02FD40]
> >
> > Glasgow Caledonian University is a registered Scottish charity,
> > number
> > SC021474
> >
> > _______________________________________________
> > Xerte-dev mailing list
> > Xerte-dev at lists.nottingham.ac.uk
> > http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev
> > This message and any attachment are intended solely for the
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> > information contained in this message or in any attachment. Any
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necessarily reflect the views of the University of Nottingham.
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> >
> >
> >
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> >
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> This message and any attachment are intended solely for the addressee
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attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
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>
> Glasgow Caledonian University is a registered Scottish charity, number
> SC021474
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> _______________________________________________
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> This message and any attachment are intended solely for the addressee
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may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.
>
> This message has been checked for viruses but the contents of an
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>
>
>
>
>
> Glasgow Caledonian University is a registered Scottish charity, number
> SC021474
>
> _______________________________________________
> Xerte-dev mailing list
> Xerte-dev at lists.nottingham.ac.uk
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev
> This message and any attachment are intended solely for the addressee
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may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.
>
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>

This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in
error, please send it back to me, and immediately delete it.   Please do not
use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.

Glasgow Caledonian University is a registered Scottish charity, number
SC021474

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This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in
error, please send it back to me, and immediately delete it.   Please do not
use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.

Glasgow Caledonian University is a registered Scottish charity, number
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This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in
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use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.

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This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it.   Please do not use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.

Glasgow Caledonian University is a registered Scottish charity, number SC021474

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