[Xerte-dev] Re: Blank Screen on loading?

Wed Sep 3 14:31:17 BST 2014

I asked them to, yes.

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Ron Mitchell
Sent: 03 September 2014 14:32
To: 'For Xerte technical developers'
Subject: [Xerte-dev] Re: Blank Screen on loading?

Works fine on IE 10. Don't have access to IE 9 to test with but you've changed the mathjax cdn source so I would expect it to work.

John does it work for you in IE 9 if you clear cache?

Julian - your testers might need to clear cache too?

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
Sent: 03 September 2014 14:18
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

I'm waiting to hear back from my IE9 users.

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
Sent: 03 September 2014 14:15
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

And is this the one which still isn't working on IE9?

It works fine for me on Chrome/Mac and MathJax loads fine...

Might be an IE9 specific issue that we've not seen before. I can't test just now as I don't have IE9 anywhere...

Regards,

John Smith | Learning Technologist
Room A250, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University Cowcaddens Road | Glasgow | G4 0BA

Please address ALL support requests to hlsblt at gcu.ac.uk where one of the School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
________________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk
[xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney [Julian.Tenney at nottingham.ac.uk]
Sent: 03 September 2014 14:00
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

http://www.nottingham.ac.uk/toolkits/play_9199

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk
[mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
Sent: 03 September 2014 14:00
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

At what URL?
Regards,

John Smith | Learning Technologist
Room A250, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University Cowcaddens Road | Glasgow | G4 0BA

Please address ALL support requests to hlsblt at gcu.ac.uk where one of the School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
________________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk
[xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Dave Burnett [d_b_burnett at hotmail.com]
Sent: 03 September 2014 13:52
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

IE8 gives me a blank page and this error:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; HotbarSearchToolbar 1.1; GTB7.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.30729; .NET CLR 3.5.30729)
Timestamp: Wed, 3 Sep 2014 12:49:50 UTC

Message: Script error
Line: 0
Char: 0
Code: 0
URI: http://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js

> From: ronm at mitchellmedia.co.uk
> To: xerte-dev at lists.nottingham.ac.uk
> Date: Wed, 3 Sep 2014 13:49:23 +0100
> Subject: [Xerte-dev] Re: Blank Screen on loading?
>
> I think this is different to any no internet access issue. I think 
> it's due to the mathjax cdn change that I mentioned yesterday and Tom 
> has fixed in various branches. The zip I attached yesterday has the 
> required changes for xerte and site templates.
>
> -----Original Message-----
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, 
> John
> Sent: 03 September 2014 13:30
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: Blank Screen on loading?
>
> Yes, on some installs, no internet access meant that the LO wouldn't load.
> We added a try/catch block around the MathJax statements to stop JS 
> terminating there...
>
> Regards,
>
> John Smith | Learning Technologist
> Room A250, Govan Mbeki Building | School of Health & Life Sciences | 
> Glasgow Caledonian University Cowcaddens Road | Glasgow | G4 0BA
>
> Please address ALL support requests to hlsblt at gcu.ac.uk where one of 
> the School Learning Technologists will pick up the job. This will 
> ensure that all jobs are completed as promptly as possible.
> ________________________________________
> From: xerte-dev-bounces at lists.nottingham.ac.uk
> [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney 
> [Julian.Tenney at nottingham.ac.uk]
> Sent: 03 September 2014 13:18
> To: For Xerte technical developers (xerte-dev at lists.nottingham.ac.uk)
> Subject: [Xerte-dev] Blank Screen on loading?
>
> We have a user, IE9, whose LO is a blank screen on loading. Works fine 
> in every browser on my machine, but I have IE11. Debug panel shows 
> this, so there is a problem loading MathJax - but would this cause a 
> blank
screen?
>
> [cid:image001.png at 01CFC779.9E02FD40]
>
> Glasgow Caledonian University is a registered Scottish charity, number
> SC021474
>
> _______________________________________________
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> Xerte-dev at lists.nottingham.ac.uk
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev
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This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in
error, please send it back to me, and immediately delete it.   Please do not
use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.

Glasgow Caledonian University is a registered Scottish charity, number
SC021474

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This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in
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use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.

This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.

Glasgow Caledonian University is a registered Scottish charity, number
SC021474

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This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in
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