[Xerte-dev] Re: Blank Screen on loading?

Julian Tenney Julian.Tenney at nottingham.ac.uk
Wed Sep 3 13:36:59 BST 2014


Which file changed, can you remember? I can't remember if I updated our install to fix the mathjax thing

-----Original Message-----
From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
Sent: 03 September 2014 13:30
To: For Xerte technical developers
Subject: [Xerte-dev] Re: Blank Screen on loading?

Yes, on some installs, no internet access meant that the LO wouldn't load. We added a try/catch block around the MathJax statements to stop JS terminating there...

Regards,

John Smith | Learning Technologist
Room A250, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University Cowcaddens Road | Glasgow | G4 0BA

Please address ALL support requests to hlsblt at gcu.ac.uk where one of the School Learning Technologists will pick up the job. This will ensure that all jobs are completed as promptly as possible.
________________________________________
From: xerte-dev-bounces at lists.nottingham.ac.uk [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney [Julian.Tenney at nottingham.ac.uk]
Sent: 03 September 2014 13:18
To: For Xerte technical developers (xerte-dev at lists.nottingham.ac.uk)
Subject: [Xerte-dev] Blank Screen on loading?

We have a user, IE9, whose LO is a blank screen on loading. Works fine in every browser on my machine, but I have IE11. Debug panel shows this, so there is a problem loading MathJax - but would this cause a blank screen?

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Glasgow Caledonian University is a registered Scottish charity, number SC021474

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