[Xerte-dev] FW: Names go missing from user profiles (Xerte 1.8)

[Julian Tenney]

Any ideas?

-----Original Message-----
From: xerte-bounces at lists.nottingham.ac.uk [mailto:xerte-bounces at lists.nottingham.ac.uk] On Behalf Of Linda Pan
Sent: 05 March 2014 18:23
To: xerte at lists.nottingham.ac.uk
Subject: [Xerte] Names go missing from user profiles (Xerte 1.8)

Hi all,
We have an issue here at Birkbeck with Xerte 1.8.

When logged in as Admin, and checking the 'Users' list, there are a number of entries where the names have disappeared, leaving only the 'View' link. Under User, most accounts have the name and then a link "View", which displays the ID number, first name , surname  and username. But on our installation some accounts have the fields for First name and Surname empty and consequently it is difficult to find users or the templates that belong to users. We've tried re-adding the names several times, but they go missing again.

Did anybody experience anything similar and know how to fix this?
Any help or hints in the right direction would be very much appreciated.

Kind regards

Linda Pan



Web Team, IT Services,
Birkbeck, University of London,
Egmont House, Tavistock Place,
WC1H 9SF
l.pan at bbk.ac.uk



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