[Xerte-dev] Re: New 2.1, there are 2 problems in Firefox only

Sat Oct 26 20:16:38 BST 2013

Smith, John schreef op 26-10-2013 17:41:
> Hi Tom,
>
> So I'm re-reading my emails...
>
> You say it's working on the techdis sandpit in the exact same browser (Firefox v24) as you used with your install (localhost? or your full install). Some more questions:
>
>   1.  Have you tried clearing your cookies as well as your cache in case there is a corrupt cookie file or your cookie path is full?
Yes, to no avail
>   2.  Have you tried on a different machine running Firefox 24?
Yes, and we have the same issue
>   3.  Can you set me an account so that I can try logging in on your setup?
Yes, will send you the details
>   4.  Are you going through a proxy that could be messing with things?
No
>   5.  Are you on VPN or https?
No VPN, and I was testing without http (internally I can reach the 
server through http) but also tried with https (externally, this server 
is only reachable through https)
>   6.  Is the editor window on the exact same domain/subdomain as the workspace window?
Ehm, yes, as far as I can tell. I do get en session not set error if I 
clean the cache. Don't know where we loose the information.

>
> Other than those I'm at a loss to explain this...
So am I
>
> Regards,
>
> John Smith | Learning Technologist
> Room A251, Govan Mbeki Building | School of Health & Life Sciences | Glasgow Caledonian University
> Cowcaddens Road | Glasgow | G4 0BA
>
> ________________________________
> From: xerte-dev-bounces at lists.nottingham.ac.uk [xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders [reijnders at tor.nl]
> Sent: 26 October 2013 10:31
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: New 2.1, there are 2 problems in Firefox only
>
> Re Issue 2,
>
> It's working on the vle.jisctechdis.ac.uk sandpit:
>
> POST /sandpit/modules/xerte/engine/upload.php?path=USER-FILES/1052-reijnders at tor.nl-Nottingham/media/&BROWSER=firefox&AUTH=moodle&COOKIE=MoodleSessiontechdismoodle%3Dp91ni1h0fmu8l8mm9aq8dta5v6%3B%20MoodleSessionTesttechdismoodle%3DOV9jqQnwS9%3B%20_ga%3DGA1.3.238155761.1382779196%3B%20MOODLEID_techdismoodle%3D%2525F1%2525C9%252517F%2525BDy%2525B5%25251C%2525F3g%2525F5%252529%2525F1%25251A%2525D4m HTTP/1.1
>
>
> Tom Reijnders schreef op 26-10-2013 11:08:
> Fixed this one.
>
> Tom Reijnders schreef op 26-10-2013 10:58:
> Thomas's issue has to do with some debugging code left behind by someone (I think it was Pat).
>
> I'll have a closer look.
>
>
> Smith, John schreef op 26-10-2013 10:00:
>
> Hi Thomas
>
> Yes i was referring to Tom's issue number 2 but your issue seems to be a separate third issue...
>
> I think Tom made some changes to the import/export code to solve in-memory issues so he might be able to shed some light on your problem.
>
> You always seem to have a very up to date windows install though so it would be very useful if you could try to replicate the media upload issue in Firefox 24 on whatever windows version you have. I think the Jisc sandbox is running the very latest version of the software now.
>
> Thanks in advance.
>
> Regards
>
> John Smith
> Learning Technologist
> School of Health and Life Sciences
>
> Sent from Samsung Galaxy SII
>
>
>
> "Thomas Rochford (Jiscadvance)" <thomas.rochford at jiscadvance.ac.uk><mailto:thomas.rochford at jiscadvance.ac.uk> wrote:
>
>
> Hi John,
>
> Your image shows media rather than a zip being upload. My problem is that I can upload the zip file and Xerte can unzip it in the import directory, however the file does not appear in the Workspace and there’s nothing in the USER_FILES directory and nothing in the template_details table, and no success/failure message under normal settings.
>
> I’ve turned on error reporting and get this:
>
> [cid:_com_android_email_attachmentprovider_1_28415_RAW at sec.galaxytab]
>
> The offending line reads
>
> echo $zip $new_file_name .”<br />”;
>
> Kindest regards, Thomas
>
>
>
>
> From: xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nottingham.ac.uk> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
> Sent: 25 October 2013 16:01
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: New 2.1, there are 2 problems in Firefox only
>
> Hi Tom, Thomas,
>
> I’ve now updated the server to the latest install and I’m still not seeing the issue:
>
> [cid:_com_android_email_attachmentprovider_1_28409_RAW at sec.galaxytab]
>
> I’ve also tracked the upload.php url parameters and get the correct URL (which is why the upload happens)
>
> POST /modules/xerte/engine/upload.php?path=USER-FILES/1-pat-Nottingham/media/&BROWSER=firefox&AUTH=xerte&PHPSESSID=**mysession** HTTP/1.1
>
> SO I’m not sure why you are seeing &null instead of BROWSER=firefox&AUTH=xerte&PHPSESSID=**mysession** HTTP/1.1
>
> That is definitely the cause of the issue on your machine. The session cannot be restarted in upload.php because it doesn’t have the correct information. I assume you have cleared the cache since upgrade although the code to pass the correct info to upload.php hasn’t changed for a while…
>
> Thinking about it too, we I updated the wizard to use file_exists.php but that message you got is perhaps as confusing… perhaps we should leave the file_exists.php and create a new file which can give some better feedback on whether it is a session issue, a permissions issue, etc etc.
>
> Regards,
>
> John Smith
> Learning Technologist
> School of Health & Life Sciences
> Glasgow Caledonian University
>
> From: xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nottingham.ac.uk><mailto:xerte-dev-bounces at lists.nottingham.ac.uk><mailto:xerte-dev-bounces at lists.nottingham.ac.uk> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Thomas Rochford (Jiscadvance)
> Sent: Friday, October 25, 2013 3:29 PM
> To: 'For Xerte technical developers'
> Subject: [Xerte-dev] Re: New 2.1, there are 2 problems in Firefox only
>
> Hi,
>
> I’ve just checked, the files are there, in the import folder, all neatly unzipped, so it’s not a permissions problem with the file system.
>
> I don’t know enough about the way the code works the delve much deeper, but my next thoughts are that if it’s not the file system properties, it could be something to do with the SQL, or the way it transfers the date to the USER_FILES.
>
> I’ve done a manual transfer to the USER_FILES (creating a stub in the editor, then uploading the media and template.xwd into the directory created, and copying the latter to ‘data’ after deleting the ‘data’ file that was there) and that works just fine. I’m not sure if I need to overwrite the ‘data’ file or not, but it seems to work.
>
> Kindest Regards,
> Thomas
> ==========================================================
> Thomas Rochford  |  e-Learning Advisor  |  Jisc RSC Eastern
> Tel: 01223 564749 |  Mobile: 07500 669002  |  Skype: cambridge.serendipity
> Email: thomas.rochford at jiscadvance.ac.uk<mailto:thomas.rochford at jiscadvance.ac.uk><mailto:thomas.rochford at jiscadvance.ac.uk><mailto:thomas.rochford at jiscadvance.ac.uk>  |  Web: http://www.jiscrsc.ac.uk/eastern
> Cambridge Serendipity, 35 Gough Way, Cambridge, CB3 9LN
> For the full range of RSC UK events, resources and blog, visit http://www.jiscrsc.ac.uk<http://www.jiscrsc.ac.uk/><http://www.jiscrsc.ac.uk/>
>
>
>
> From: xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nottingham.ac.uk><mailto:xerte-dev-bounces at lists.nottingham.ac.uk><mailto:xerte-dev-bounces at lists.nottingham.ac.uk> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Smith, John
> Sent: 25 October 2013 14:28
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: New 2.1, there are 2 problems in Firefox only
>
> Oh right ok, I’ll give it a try – that server is relatively up to date (not latest though) but I wasn’t aware of any code changes to the upload path (other than the moov stuff being removed)…
>
> Let me update and try again…
>
> Regards,
>
> John Smith
> Learning Technologist
> School of Health & Life Sciences
> Glasgow Caledonian University
>
> From: xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nottingham.ac.uk><mailto:xerte-dev-bounces at lists.nottingham.ac.uk><mailto:xerte-dev-bounces at lists.nottingham.ac.uk> [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Tom Reijnders
> Sent: Friday, October 25, 2013 2:21 PM
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: New 2.1, there are 2 problems in Firefox only
>
> No I am not, and I am using the latest 2.1
>
> [cid:_com_android_email_attachmentprovider_1_28410_RAW at sec.galaxytab]
> Smith, John schreef op 25-10-2013 15:16:
> Hmm..
>
> Tom, are you using windows 8.1?
>
> I just tried in Windows 7 with Firefox 24 and it worked fine for me… Can anyone else with Windows 8 or 8.1 confirm whether it works for them?
>
> [cid:_com_android_email_attachmentprovider_1_28411_RAW at sec.galaxytab]
>
> Regards,
>
> John Smith
> Learning Technologist
> School of Health & Life Sciences
> Glasgow Caledonian University
>
> From: xerte-dev-bounces at lists.nottingham.ac.uk<mailto:xerte-dev-bounces at lists.nottingham.ac.uk><mailto:xerte-dev-bounces at lists.nottingham.ac.uk><mailto:xerte-dev-bounces at lists.nottingham.ac.uk> [mailto:xerte-d<mailto:xerte-dev-bounces at lists.nottingham.ac.uk><mailto:xerte-dev-bounces at lists.nottingham.ac.uk>
>
> Glasgow Caledonian University is a registered Scottish charity, number SC021474
>
> Winner: Times Higher Education’s Widening Participation Initiative of the Year 2009 and Herald Society’s Education Initiative of the Year 2009.
> http://www.gcu.ac.uk/newsevents/news/bycategory/theuniversity/1/name,6219,en.html
>
> Winner: Times Higher Education’s Outstanding Support for Early Career Researchers of the Year 2010, GCU as a lead with Universities Scotland partners.
> http://www.gcu.ac.uk/newsevents/news/bycategory/theuniversity/1/name,15691,en.html
>
>
>
>
> _______________________________________________
> Xerte-dev mailing list
> Xerte-dev at lists.nottingham.ac.uk<mailto:Xerte-dev at lists.nottingham.ac.uk>
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev
>
>
>
> --
> --
>
> Tom Reijnders
> TOR Informatica
> Chopinlaan 27
> 5242HM Rosmalen
> Tel: 073 5226191
> Fax: 073 5226196
>
>
>
>
> This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it.   Please do not use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.
>
> This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
>
>
>
>
> _______________________________________________
> Xerte-dev mailing list
> Xerte-dev at lists.nottingham.ac.uk<mailto:Xerte-dev at lists.nottingham.ac.uk>
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev
>
>
>
> --
> --
>
> Tom Reijnders
> TOR Informatica
> Chopinlaan 27
> 5242HM Rosmalen
> Tel: 073 5226191
> Fax: 073 5226196
>
>
>
>
> This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it.   Please do not use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.
>
> This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
>
>
>
>
> _______________________________________________
> Xerte-dev mailing list
> Xerte-dev at lists.nottingham.ac.uk<mailto:Xerte-dev at lists.nottingham.ac.uk>
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev
>
>
>
> --
> --
>
> Tom Reijnders
> TOR Informatica
> Chopinlaan 27
> 5242HM Rosmalen
> Tel: 073 5226191
> Fax: 073 5226196
>
>
>
>
> This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it.   Please do not use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.
>
> This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
>
>
> Glasgow Caledonian University is a registered Scottish charity, number SC021474
>
> Winner: Times Higher Education’s Widening Participation Initiative of the Year 2009 and Herald Society’s Education Initiative of the Year 2009.
> http://www.gcu.ac.uk/newsevents/news/bycategory/theuniversity/1/name,6219,en.html
>
> Winner: Times Higher Education’s Outstanding Support for Early Career Researchers of the Year 2010, GCU as a lead with Universities Scotland partners.
> http://www.gcu.ac.uk/newsevents/news/bycategory/theuniversity/1/name,15691,en.html
>
> _______________________________________________
> Xerte-dev mailing list
> Xerte-dev at lists.nottingham.ac.uk
> http://lists.nottingham.ac.uk/mailman/listinfo/xerte-dev
> This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it.   Please do not use, copy or disclose the information contained in this message or in any attachment.  Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.
>
> This message has been checked for viruses but the contents of an attachment
> may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.
>
>
>
>
>

-- 
--

Tom Reijnders
TOR Informatica
Chopinlaan 27
5242HM Rosmalen
Tel: 073 5226191
Fax: 073 5226196