[Xerte-dev] Re: Xerte for Students - incoming problem?

Mon Jul 15 09:22:52 BST 2013

Xampp is apache?

I would suspect whitespace somewhere is breaking the session 

On 12 Jul 2013, at 16:40, "Smith, John" <J.J.Smith at gcu.ac.uk> wrote:

> Yeah I don’t think so either, although the restarting of the session in upload.php on Firefox or Safari was known to kill the existing session and create a new one, effectively logging the person out, before the fix was put in place. But I don’t think this is related and the fact that both Safari and Firefox were being used was/is a red herring… turned out that Chrome, while not giving the HTTPError message was still not able to upload the image!!
>  
> I think it’s to do with Apache on the Mac so have suggested running XAMPP instead… It may be entirely possible that each problematic install is a unique problem, or related to their setup/environment – it would be good to know and fix/detect/advise but I don’t think we can catch everything…
>  
> Regards,
>  
> John Smith
> Learning Technologist
> School of Health & Life Sciences
> Glasgow Caledonian University
>  
> From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Dave Burnett
> Sent: Friday, July 12, 2013 4:09 PM
> To: For Xerte technical developers
> Subject: [Xerte-dev] Re: Xerte for Students - incoming problem?
>  
>  
> Not really my area but the intermittent nature would make one think some action seemingly unrelated to the upload function itself might be killing the session.
>  
> Something like, when it comes up on the default Project tab I usually (but not always) hit Save as a matter of habit.
>  
> If some of the affected folks could give us the EXACT series of steps they took prior to the error message?
>  
>  
> 
> > From: J.J.Smith at gcu.ac.uk
> > To: xerte-dev at lists.nottingham.ac.uk
> > Date: Fri, 12 Jul 2013 14:18:54 +0100
> > Subject: [Xerte-dev] Re: Xerte for Students - incoming problem?
> > 
> > Yeah, not really sure why... even the latest person I've been helping, he was using Safari and Firefox so thought it was the classic Flash Bug but Chrome reports that it has uploaded, yet preview isn't available (because it didn't work) and I've just tested a brand new install v2.0/R1024 again in both Mac Safari and Mac/Windows Firefox and all works for me...
> > 
> > It must be a server issue but I'm at a loss as to what it is... the guy i've been trying to debug from the Forum has it locally installed on a Mac (not using XAMPP) so I think something is at play there but it's hard to debug when you are remote...
> > 
> > His issue seems to be the session bug you experienced though (and Pat thinks so too) because not only the media issue but random logouts and an error message when he accesses Media and Quota tab say something like "you do not have permission to access this resource"... which usually occurs if your session has expired...
> > 
> > But the PHP settings look fine... Relaxing the upload.php security will probably fix the media upload issue but not solve the underlying issue... maybe setup is mis-reporting something as being ok when it's not??
> > 
> > Regards,
> > 
> > John Smith
> > Learning Technologist
> > School of Health & Life Sciences
> > Glasgow Caledonian University
> > 
> > 
> > -----Original Message-----
> > From: xerte-dev-bounces at lists.nottingham.ac.uk [mailto:xerte-dev-bounces at lists.nottingham.ac.uk] On Behalf Of Julian Tenney
> > Sent: Friday, July 12, 2013 1:43 PM
> > To: xerte-dev at lists.nottingham.ac.uk
> > Subject: [Xerte-dev] FW: Xerte for Students - incoming problem?
> > 
> > See below. We could do with elimating the media upload issue, which still seems to be happening on some new installs, ________________________________________
> > From: Terry McAndrew [Terry.McAndrew at heacademy.ac.uk]
> > Sent: 12 July 2013 11:50
> > To: Julian Tenney; Smith, John
> > Cc: Alistair McNaught
> > Subject: Xerte for Students - incoming problem?
> > 
> > Hi
> > 
> > I have the initial meeting for my HEA Digital Literacy in the Disciplines projects coming up next week (9 projects) but I’m hearing rumblings that the buggyness of Xerte is going to be a problem for committing students to produce marked work with it. I’ll know more next week when I meet them, but this media upload problem seems to be a worry.
> > 
> > I see there has been a thread about this in the support forum at http://xerte.org.uk/index.php?option=com_kunena&view=topic&catid=4&id=69&Itemid=759&lang=en&limitstart=6
> > 
> > I’m not a php developer either but I do understand the principles having managed servers in the past.
> > 
> > This DL in the Disciplines series of projects will establish not only a network of Xerte installations in HE with the HEA but also a habit of empowering students in a number of disciplines to be creative with it – and they can be a grumbly bunch when it gives them grief. If you have any suggestions as to how I might placate their fears then please let me know before I meet the Academics on Wednesday next week.
> > 
> > I have deliberately bound all the projects to Xerte as I can imagine the benefits. Are these issues just teething troubles or is there an ‘expectations management’ I should address? Do I need some installation/configuration training and if so who would be the best to provide it?
> > 
> > Terry.
> > 
> > Terry McAndrew MSc, FHEA
> > Academic Lead: Educational Learning Technologies Advisor: JISC TechDis
> > 
> > T +44 (0)1904 717500 M +44 (0) 7920 273411 terry.mcandrew at heacademy.ac.uk<mailto:terry.mcandrew at heacademy.ac.uk>
> > Skype: terry.mcandrew tw: @terrymc
> > 
> > The Higher Education Academy, Innovation Way, York Science Park, Heslington, York, YO10 5BR www.heacademy.ac.uk<http://www.heacademy.ac.uk/> –
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> Winner: Times Higher Education’s Widening Participation Initiative of the Year 2009 and Herald Society’s Education Initiative of the Year 2009.
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