We Don’t Charge You for Asking Questions

Somroo Hassaan somroo.hassaan at silverdaletech.com
Tue Aug 25 16:28:37 BST 2026


Because a small Odoo question shouldn’t have to become a big problem before you ask for help.

Hello,
Here’s what hourly billing* does to your business:
Whenever you’re stuck or unsure what to do, you hesitate to submit a support ticket. You worry it won’t be answered quickly, or that a small bug or simple question will turn into a big, unjustified bill.
Do you really want to partner with someone who benefits when you have a problem?
With None [1] STAR , Odoo support and training are unlimited and included in None [2] one predictable monthly fee . Your team doesn’t have to decide whether a question is important enough to start the billable clock.
If someone doesn’t understand a None [3] process , we’ll walk *through it with them.  If your team needs more None [4] training , we’ll train *them.  If something in None [5] Odoo  isn’t working the way it should, we’ll help figure *out why.
We’re not looking to make a quick buck. We want to build long-term partnerships with businesses where our interests are aligned: when your business grows, ours grows with it.
If you want to talk about what the right ERP support model looks like for your business, hit us up. It’ll be worth it.
None [6] Talk to the Odoo Expert
Best,
Somroo Hassan


Silverdale Technology*



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