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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Hi Helen<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo3'><![if !supportLists]><span style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Assuming you mean version then just visit http:// yourinstallationaddress/version.txt <o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo3'><![if !supportLists]><span style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Sounds like the Xerte installation isn’t set up correctly by your technical staff – when you create a project via the browser it should be creating a subfolder for that project in USER-FILES and anything you upload and save gets written there. Did they test via guest access before switching to ldap? You can switch to guest access via the management area then refresh or close all browsers and then revisit to test via guest access and eliminate the ldap configuration being part of the problem. The admin account you mention is only for the management area and doesn’t work for logging in to the normal workspace.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>HTH<o:p></o:p></p><p class=MsoNormal>Ron<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='mso-fareast-language:EN-GB'>From:</span></b><span lang=EN-US style='mso-fareast-language:EN-GB'> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Davies Helen.M.<br><b>Sent:</b> 28 November 2016 15:41<br><b>To:</b> 'xerte@lists.nottingham.ac.uk' <xerte@lists.nottingham.ac.uk><br><b>Subject:</b> [Xerte] Error Message when working in Xerte<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have two questions if I may:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]> Is there a way that I can tell which installation of Xerte I am working on? I have access to the management.php panel but not sure I have anything deeper than that.<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Our technical staff have created a test server for Xerte and I’m in the process of testing it (it’s 3.x – hence the question above). I can login fine, using both my LDAPped ID and using the administrator username and password. I can create a Learning Object and can create pages (I’ve only tried text pages so far as part of my testing plan). However, Xerte doesn’t appear to save these pages, nor the content within them, and when I try to play or publish I simply get “error” – no code or information to help me troubleshoot. I’ve tried using Chrome (Version 54.0.2840.99 m) and Firefox (Version 50.0) so far but get the same issues. Is this me having a dull moment, or is there a setting that I need to change somewhere, or get our technicians to change?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Many thanks in advance<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Kind regards<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Helen<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span lang=DE style='color:#1F497D;mso-fareast-language:EN-GB'>Helen M Davies FHEA , COLF, Dip RSA Helen M Davies FHEA , COLF, Dip RSA</span></b><span style='mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><b><span lang=CY style='color:#1F497D;mso-fareast-language:EN-GB'>Cynorthwyydd Cymorth e-Ddysgu </span></b><b><span style='color:#1F497D;mso-fareast-language:EN-GB'>eLearning Support Assistant</span></b><span style='mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D;mso-fareast-language:EN-GB'>Academi Dysgu ac Addysgu Abertawe (ADAA) Swansea Academy for Learning & Teaching (SALT)</span></b><span style='mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D;mso-fareast-language:EN-GB'>Gwasanaethau Gwybodaeth a Systemau Information Services and Systems</span></b><span style='mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D;mso-fareast-language:EN-GB'>Prifysgol Abertawe Swansea University</span></b><span style='mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D;mso-fareast-language:EN-GB'>Parc Singleton, Abertawe Singleton Park, Swansea</span></b><span style='mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><b><span lang=FR style='color:#1F497D;mso-fareast-language:EN-GB'>SA2 8PP SA2 8PP</span></b><span style='mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><b><span lang=FR style='color:#1F497D;mso-fareast-language:EN-GB'> </span></b><span style='mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><b><span lang=FR style='color:#1F497D;mso-fareast-language:EN-GB'>e-bost: <a href="mailto:helen.m.davies@swansea.ac.uk"><span style='color:blue'>helen.m.davies@swansea.ac.uk</span></a> email: <a href="mailto:helen.m.davies@swansea.ac.uk"><span style='color:blue'>helen.m.davies@swansea.ac.uk</span></a></span></b><span style='mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D;mso-fareast-language:EN-GB'>ffon: +44 (0)1792 602834 tel: +44 (0)1792 602834</span></b><span style='mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D;mso-fareast-language:EN-GB'>twitter: @HelenMD twitter: @HelenMD</span></b><span style='mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-GB'><img border=0 width=624 height=130 style='width:6.5in;height:1.3541in' id="Picture_x0020_1" src="cid:image001.jpg@01D24991.8FADE6F0" alt="salt_logo"><o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-GB'><img border=0 width=495 height=111 style='width:5.1562in;height:1.1562in' id="Picture_x0020_2" src="cid:image002.jpg@01D24991.8FADE6F0" alt="COLF LOGO"><o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre>This message and any attachment are intended solely for the addressee<o:p></o:p></pre><pre>and may contain confidential information. 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