<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
pre
{mso-style-priority:99;
mso-style-link:"HTML Preformatted Char";
margin:0cm;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0cm;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.HTMLPreformattedChar
{mso-style-name:"HTML Preformatted Char";
mso-style-priority:99;
mso-style-link:"HTML Preformatted";
font-family:Consolas;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle21
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>In config.php around line 43 change $development = false; to true and you may wish to change were the log is written see the relevant line below that.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Then close all browsers and log back in and test again etc<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Naveed Hashmi [mailto:Naveed.Hashmi@bristol.ac.uk] <br><b>Sent:</b> 12 April 2016 10:53<br><b>To:</b> Ron Mitchell<br><b>Cc:</b> Xerte discussion list<br><b>Subject:</b> Re: [Xerte] Error message when playing/publishing content of type Text<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hi Ron,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>The following should work : <a href="https://xerte.bris.ac.uk/XerteError.mp4" target="_blank">https://xerte.bris.ac.uk/XerteError.mp4</a><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>This is impacting the Text pages, and also certain Media, e.g. Advanced Images/Graphics, Sound, however PDF's ad Morph Images are fine. Charts are also OK, haven't checked others.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Apache access log shows status 500 error ..<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal><?xml version="1.0"?><o:p></o:p></p></div><div><p class=MsoNormal><learningObject editorVersion="3" targetFolder="Nottingham" name="Text content" language="" navigation="Linear" textSize="12" theme="default" displayMode="default" responsive="true"/><o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal> "POST /editor/upload.php HTTP/1.1" 500 - "<a href="https://xerte-beta.bris.ac.uk/edithtml.php?template_id=21" target="_blank">https://xerte-beta.bris.ac.uk/edithtml.php?template_id=21</a>"<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I would *prefer* not to go to the latest release, unless the issue I have is a known issue. That said, I can see you guys have been busy on rectifying bugs, and making improvements in 3.2 :-<o:p></o:p></p></div><div><p class=MsoNormal><a href="http://xerte.org.uk/xertetoolkits_3.2_ChangeLog.html">http://xerte.org.uk/xertetoolkits_3.2_ChangeLog.html</a><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Is there any way to increase the log levels to something more detailed, e.g. 'debug' mode?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Thanks<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Naveed<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On 12 April 2016 at 08:18, Ron Mitchell <<a href="mailto:ronm@mitchellmedia.co.uk" target="_blank">ronm@mitchellmedia.co.uk</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi it doesn't look like your video and install is available externally?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Is it just the text pages that aren't working or all pages? It would be very strange if it was just the text pages.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Check permissions on the USER-FILES folder in particular.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>BTW 3.2 was officially released yesterday in advance of #xerte16 this week so you might want to try again with that and be sure to follow the prompts and any warnings on the set-up pages.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>HTH</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Ron</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk" target="_blank">xerte-bounces@lists.nottingham.ac.uk</a> [mailto:<a href="mailto:xerte-bounces@lists.nottingham.ac.uk" target="_blank">xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Naveed Hashmi<br><b>Sent:</b> 11 April 2016 16:28<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Error message when playing/publishing content of type Text</span><o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi,<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I've installed the latest release of Xerte on dev server, BUT when adding content of type 'Text' to a project, e.g. Bullets, Plain Text etc, a pop-up error message displays in the browser. There are no errors showing the logs at the server end.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>See video clip below, any clues as to how I can resolve this?<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://xerte-beta.bris.ac.uk/XerteError.mp4" target="_blank">https://xerte-beta.bris.ac.uk/XerteError.mp4</a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Naveed<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><pre> <o:p></o:p></pre><pre> <o:p></o:p></pre><pre> <o:p></o:p></pre></div></div><pre>This message and any attachment are intended solely for the addressee<o:p></o:p></pre><pre>and may contain confidential information. If you have received this<o:p></o:p></pre><pre>message in error, please send it back to me, and immediately delete it. <o:p></o:p></pre><pre> <o:p></o:p></pre><pre>Please do not use, copy or disclose the information contained in this<o:p></o:p></pre><pre>message or in any attachment. Any views or opinions expressed by the<o:p></o:p></pre><pre>author of this email do not necessarily reflect the views of the<o:p></o:p></pre><pre>University of Nottingham.<o:p></o:p></pre><pre> <o:p></o:p></pre><pre>This message has been checked for viruses but the contents of an<o:p></o:p></pre><pre>attachment may still contain software viruses which could damage your<o:p></o:p></pre><pre>computer system, you are advised to perform your own checks. Email<o:p></o:p></pre><pre>communications with the University of Nottingham may be monitored as<o:p></o:p></pre><pre>permitted by UK legislation.<o:p></o:p></pre></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>