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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Do you have access to the server directory? Is a sub folder for the project being created in the USER-FILES directory? If not check permissions on the USER-FILES folder. If permissions are ok post back with further details.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>HTH<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Ron<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Mark Tinney<br><b>Sent:</b> 26 September 2014 16:03<br><b>To:</b> xerte@lists.nottingham.ac.uk<br><b>Subject:</b> [Xerte] Troubleshooting- Invalied template_id<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We have installed Xerte on our server and set it up, but when I go to create an object I get this error message: <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Invalid template_id (could not find in DB)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any suggestions as to what might be causing this?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-family:"Arial Black","sans-serif"'>Mark Tinney<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial Black","sans-serif"'>ILT Coordinator<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial Black","sans-serif"'>Tresham College<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial Black","sans-serif"'>01536 413267<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=3 width="100%" align=center></span></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><img id="_x0000_i1026" src="http://www.tresham.ac.uk/images/bg_logo.gif"><br><b>"Tresham is a good college with outstanding features" - Ofsted 2009 </b><br><br>This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Tresham College of Further & Higher Education. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. <br><br>This email message has been delivered safely and archived online by Mimecast. For more information please visit <a href="http://www.mimecast.com" target="_blank">http://www.mimecast.com</a> <o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=3 width="100%" align=center></span></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p>This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to me, and immediately delete it. Please do not use, copy or disclose the information contained in this message or in any attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham.<o:p></o:p></p><p>This message has been checked for viruses but the contents of an attachment may still contain software viruses which could damage your computer system, you are advised to perform your own checks. Email communications with the University of Nottingham may be monitored as permitted by UK legislation.<o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p></div></body></html>