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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi Andy<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Either that file hasn't been changed or is being cached somehow. A server restart might help that but I suspect the file hasn't been changed. Get them to add a comment in the file too e.g. <!--This is the file we've changed--> so that you can verify the correct file has been changed and is being served.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>HTH<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Ron.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> xerte-bounces@lists.nottingham.ac.uk [mailto:xerte-bounces@lists.nottingham.ac.uk] <b>On Behalf Of </b>Andy Turner<br><b>Sent:</b> 10 September 2014 13:29<br><b>To:</b> Xerte discussion list<br><b>Subject:</b> [Xerte] Re: HTML 5 output broken<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Ron<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Our IT guys have changed the 3 files as you suggest. However the problem persists, and when I browse to <a href="https://xerte.uwl.ac.uk/modules/xerte/player_html5/rloObject.htm">https://xerte.uwl.ac.uk/modules/xerte/player_html5/rloObject.htm</a> and look at the source code it still shows <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span class=webkit-html-tag><span style='font-size:13.5pt;font-family:"Courier New"'><a href="https://c328740.ssl.cf1.rackcdn.com/mathjax/latest/MathJax.js?config=TeX-MML-AM_HTMLorMML-full">https://c328740.ssl.cf1.rackcdn.com/mathjax/latest/MathJax.js?config=TeX-MML-AM_HTMLorMML-full</a></span></span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><a name="_MailEndCompose"></a><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>in the script.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Do they need to change additional files, or maybe just restart the server?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>N.B. We are not yet on the latest version<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Many thanks<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Andy Turner<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> [<a href="mailto:xerte-bounces@lists.nottingham.ac.uk">mailto:xerte-bounces@lists.nottingham.ac.uk</a>] <b>On Behalf Of </b>Ron Mitchell<br><b>Sent:</b> 05 September 2014 17:16<br><b>To:</b> 'Xerte discussion list'<br><b>Subject:</b> [Xerte] Re: HTML 5 output broken<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>This is a know issue that recently occurred due to a change on the external cdn used as part of the mathjax functionality. The xertetoolkits developer code has already been fixed and we've been discussing how best to share a fix for those who just want to fix this issue and don't want to apply a full upgrade.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>the files that need fixing are as follows:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>\modules\site\play.php<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>\modules\site\preview.php<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>\modules\xerte\player_html5\rloObject.htm<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>The change needed is to change<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><script type="text/javascript" src="</span><span style='font-size:10.0pt;font-family:Consolas;color:blue'> <a href="https://c328740.ssl.cf1.rackcdn.com/mathjax/latest/MathJax.js?config=AM_HTMLorMML-full%22%3e%3c/script">https://c328740.ssl.cf1.rackcdn.com/mathjax/latest/MathJax.js?config=AM_HTMLorMML-full<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>"></script</span></a></span><span style='color:#1F497D'>><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>to<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><script type="text/javascript" src="//cdn.mathjax.org/mathjax/latest/MathJax.js?config=TeX-AMS-MML_HTMLorMML"></script><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>This has already been fixed in the xerte code repository (by Tom Reijnders) but obviously requires someone to apply those changes to your install.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>HTH<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Ron<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:xerte-bounces@lists.nottingham.ac.uk">xerte-bounces@lists.nottingham.ac.uk</a> <a href="mailto:[mailto:xerte-bounces@lists.nottingham.ac.uk]">[mailto:xerte-bounces@lists.nottingham.ac.uk]</a> <b>On Behalf Of </b>Catherall, Paul<br><b>Sent:</b> 05 September 2014 16:35<br><b>To:</b> <a href="mailto:xerte@lists.nottingham.ac.uk">xerte@lists.nottingham.ac.uk</a><br><b>Subject:</b> [Xerte] HTML 5 output broken<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Hi<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Our Xerte installation here at UoL appears to be experiencing something odd, the old Flash version of published content is working fine but both the preview and published version of objects in HTML 5 has lost its menu/ navigation buttons, so all we can see is the content in the middle of the 1<sup>st</sup> item in the object. I’m wondering if there is some issue with recent browser upgrades or more likely our installation has developed a fault somehow in the database… Just wondering if anyone has seen this happen?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Paul<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><img border=0 width=712 height=520 id="_x0000_i1029" src="cid:image001.jpg@01CFCCFF.0351E820"><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p>-- <br>Scanned by iCritical. <o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p></div></body></html>